[Hiring] Engagement Manager @Endeavor

Role Description

You'll play a central role in scaling our presence across dental practices nationwide, directly contributing to practice growth and improved patient access.

• Lead customer engagement for Endeavor's financing platform across live practices—from go-live to post-launch optimization.
• Collaborate with cross-functional teams (Sales, Product, Operations, Customer Success) to develop project plans, define milestones, assign tasks, and ensure alignment on timelines and objectives.
• Serve as the trusted liaison to dental practices: gather business requirements, customize workflows, train practice staff, and troubleshoot issues.
• Identify and execute process improvements, share best practices, and accelerate time-to-value for practices.
• Monitor go-live performance and collect feedback—delivering insights that feed into product enhancements.
• Keep stakeholders engaged and informed with regular status reports, dashboards, and success metrics.

Qualifications

• 3-5+ years in an engagement, sales, account management, or client onboarding role—preferably within healthcare, medical/dental financing, SaaS, or health tech.
• Organized, process-oriented, and adept at managing complex, multi-stakeholder projects under tight timelines.
• Able to translate technical concepts into actionable steps for non-technical audiences; experience with CRM, onboarding tools, or health-tech platforms is a big plus.
• Passionate about solving real-world problems, caring for client success, and delivering exceptional onboarding experiences.
• Collaborative in nature, with excellent interpersonal and communication skills, able to build rapport quickly and drive consensus.

Requirements

• Highly competitive base salary—structured to attract top-tier talent.
• Generous equity package—meaningful stake in our company’s future growth and success.
• Flexible, remote-first work environment with travel support for on-site practice visits.
• Professional development budget for training, certifications, and conferences.
• Health & wellness benefits, casual PTO policy, and vibrant, mission-driven culture.

Company Description

Endeavor is building the operating system for point-of-sale patient financing—helping dental and medical practices increase treatment acceptance, streamline approvals, and deliver transparent, accessible financing options to every patient.