[Hiring] Energy Efficiency Account Manager @IIIIIIUS

Role Description

To support the launch and delivery of South Carolina’s Home Efficiency Rebates (HOMES) and Home Electrification and Appliance Rebates (HEAR) programs, we are seeking a Charleston-based Account Manager to train, onboard, and manage participating contractors across the state. This position will also support commercial and industrial energy efficiency work in the Myrtle Beach area through customer engagement, trade ally outreach, and project development support.

The Account Manager will serve as a primary point of contact for contractors, provide field-based support, monitor contractor performance, oversee QA/QC activities, and help ensure program participation aligns with state program guidelines, customer service expectations, and quality standards.

This position is based in Charleston, SC, with regular travel to Myrtle Beach and statewide travel to support HOMES and HEAR program activities.

Qualifications

• High School Diploma and 5+ years of related work experience OR Bachelor’s degree and 1+ years of related work experience
• Experience supporting quality assurance, quality control, inspection coordination, or compliance review activities for energy efficiency, construction, contractor, or rebate programs
• Experience communicating with contractors, trade allies, customers, or program partners in a professional setting
• Ability to work from a Charleston, South Carolina base and travel regularly to Myrtle Beach, as well as statewide for contractor meetings, trainings, field support, and program activities
• Successfully pass a Motor Vehicle Records Check

Requirements

• 1+ years of experience supporting energy efficiency, residential electrification, utility rebate, contractor management, or related programs
• Experience supporting HOMES, HEAR, weatherization, home performance, electrification, or residential energy efficiency programs
• Knowledge of heat pumps, heat pump water heaters, insulation, air sealing, electrical panel upgrades, and other common home energy improvements
• Experience delivering contractor trainings, webinars, office hours, or technical assistance
• Understanding of rebate application workflows, program compliance requirements, QA/QC processes, inspection protocols, corrective action tracking, and customer eligibility documentation
• Familiarity with South Carolina contractor networks, trade associations, utilities, or state energy program stakeholders
• Experience supporting commercial and industrial energy efficiency programs, utility incentive projects, business customer engagement, or trade ally outreach
• Familiarity with commercial and industrial energy efficiency measures, such as HVAC, lighting, controls, motors, and process improvements, and contractor or business networks serving the Myrtle Beach area
• BPI, RESNET, HERS, building science, HVAC, or related energy efficiency credentials

Benefits

• Flexible workplace arrangements, work-life balance
• Donation matching, volunteer opportunities
• Tuition reimbursement, 401k matching, Employee Stock Purchase Plan and access to professional development resources
• And many, many more (Ask your recruiter for more details!)