[Hiring] Director of Partner Success @Anaplan

Role Description

Anaplan is seeking a Director, Partner Success - AMER to join our Channels & Alliances team, reporting to the VP, Global Partner Growth. The Partner Success team is on a mission to enable Partners on Anaplan Apps, platform & decision excellence framework to accelerate business success and outcomes.

• This is a player-coach role, responsible for building, enabling, and scaling the partner ecosystem and the regional Partner Success Team.
• Collaborate across PS, CS, products, Apps CoEs, marketing, alliances, and sales to ensure partners are equipped with the tools, resources, and strategies to successfully market, sell, and implement our Apps-led strategy.
• Key to accelerating our growth and scaling our business through our partner network.
• The Partner Success team is seen as a strategic driver for increasing Partner adoption and success.

Qualifications

• A proven track record of building & scaling enablement programs in a high growth, mid-stage Enterprise SaaS company.
• Experience in managing implementation projects, mitigating project risks, and coordinating with internal stakeholders to help partners deliver customer value.
• 20+ years of experience in high growth SaaS companies, leading teams focused on enabling partners across go-to-market and application/solution development.
• Deep understanding of SaaS and Enterprise Sales business model with an understanding of partner & customer lifecycle measures and SaaS revenue streams.
• Data-driven with a dedication to process improvement.
• Strong reputation working with inter-disciplinary teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment.
• Passion for process and experience scaling processes.
• 5+ years of management experience; 7+ years industry experience in partner management, solution engineering, delivery consulting, product management type roles.
• Prior experience in a sales-driven organization working with large GSI’s, technology partners, and delivering to Fortune 500 clients.
• History of motivating partners at scale, while identifying and developing the right partners for strategic relationships.
• Expert in driving solution discussions with partners on data, AI, and ML with expertise in predictive, generative, and agentic AI technologies.

Requirements

• Manage and lead a team of Partner Success specialists: Lead, mentor, and empower a professional team focusing on their career growth.
• Joint Operating Model: Partner closely with Sales, Marketing, Product, Apps CoEs, PS, CS, and other internal teams to define and execute a joint operating model for the success of the success programs.
• Design innovative delivery mechanisms in collaboration with PS to ensure effective knowledge transfer and skill development.
• Outcome Based Enablement: Develop and track key performance indicators to measure the impact of enablement programs, assess partner readiness, and identify opportunities for continuous optimization.
• Interact with senior leadership internally and externally and play an important role in overall partner advocacy.

Benefits

• Base Salary Range: $200,000 — $271,000 USD.

Company Description

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success.

• Build your career in a place where diversity, equity, inclusion, and belonging aren’t just words on paper.
• We hire you for who you are, and we want you to bring your authentic self to work every day!