[Hiring] Director of Member Success @TalentED Advisors

Role Description

The Director, Member Success, Academic, plays a key role in supporting E3n member schools and organizations in effectively using the organization's achievement assessments, student well-being tools, data resources, and professional learning offerings.

• Manage relationships with a portfolio of member schools.
• Ensure members experience meaningful value from their engagement with E3n.
• Provide guidance, support, and resources to academic leaders.
• Collaborate with colleagues to ensure timely support and successful onboarding experiences.
• Identify emerging member needs and share insights internally.

Qualifications

• Strong relationship management and consultative communication skills.
• Comfortable partnering directly with heads of school, academic deans, and other school-based educators.
• Confident presenting to professional audiences.
• Ability to facilitate thoughtful conversations around assessment data and instructional improvement.
• Motivated by helping schools translate data into meaningful action.

Requirements

• Bachelor's degree or equivalent practical experience.
• 9-12+ years of experience in education, academic leadership, assessment, member success, customer success, or relationship management.
• Experience working with schools, educators, or education-focused organizations.

Benefits

• Purpose with impact.
• Smart, thoughtful colleagues.
• Whole-person thinking.
• Growth during a moment of transformation.
• Values-driven, data-informed.