[Hiring] Director of Account Management @EPAM Systems

Role Description

Drive strategic growth and client success as a Director of Account Management at EPAM. You'll manage established client relationships across the Pacific Northwest region, focusing on the gaming vertical while shaping innovative solutions and establishing optimal operating models for sustainable growth.

At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful changes.

Responsibilities

• Create business strategies to successfully achieve client business goals.
• Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio.
• Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP's, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new deals.
• Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success.
• Own a portfolio of clients, driving revenue and margin growth as well as customer satisfaction.
• Key intersection points for our clients, internal teams, and BU Heads / Sales Leads.
• Ability to navigate and leverage key Gaming Cloud and Technology partnerships to enrich client engagements.
• Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies.
• Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services.

Requirements

• Demonstrated success in developing and growing client relationships and leading teams delivering end-to-end digital engineering solutions within a services organization.
• Enthusiasm for the Gaming industry.
• Experience building partnerships with technology providers (i.e., AWS, Azure, Google).
• Proven history with developing and growing client relationships and leading teams delivering end-to-end solutions for the Games Industry.
• Knowledge of technical platforms, business models and trends – with an industry focus in Gaming, Media, Streaming, or Game Engines.
• Familiar with the Gaming Services space (i.e., custom software development, porting).
• Awareness about online services and major games engines (i.e., Unreal Engine or Unity).
• Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team.
• Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills.