[Hiring] Digital Account Manager @Connoisseur Media

Role Description

Come work for us! We have an immediate opening for a remote Digital Account Manager, responsible for being the main point of contact for an assigned group of digital clients. Working directly with sales and throughout all departments, your main focus is to provide a superior client experience for a long and successful partnership. As an Account Manager, you’ll be tasked with leading marketing campaigns from the idea stage through execution and implementation. The ideal candidate has prior experience talking, strategizing, and reviewing digital marketing campaigns on a high level.

Key Responsibilities

• Strong presentation, organizational, detail-oriented, and interpersonal skills required.
• Vast experience preparing and structuring calls and monthly meetings to help maximize time and wow clients!
• In-depth understanding of client campaigns and a solid understanding of how each digital offering and product can benefit the client.
• Multi-tasking mindset for client discovery calls, campaign change requests, checking client budgets, reviewing performance, and answering billing questions.
• Keep a pulse on current clients’ plans and offer recommendations, latest offerings, budget increases, and packages to increase growth and/or ROI.
• Continuously build and maintain strong client relationships based on trust, knowledge, and proactive responses.
• Research and provide feedback as needed; answer industry questions or work with the appropriate person to get the client the best answer possible.
• Be proactive and keep a pulse on the latest trends, offerings, and products in the digital marketing industry.

Qualifications

• 5+ years in a direct client-facing/customer-service role.
• 2-3 years of digital marketing experience.
• High-level knowledge of SEM, SEO, social media, and web design is required.
• Experience working closely with a sales team is desired.
• High-level knowledge of programmatic or performance marketing.
• Digital or marketing experience with strong digital and social media skills.

Requirements

• Work Location: Remote (Pacific Time Zone)
• Salary: $65,000

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision. Supplement Life Insurance, AD&D Coverage, STD, and LTD coverage.
• Paid Time Off: 17 PTO days and 10 company holidays.
• 401(k) Retirement Plan: Employer matching to support your future financial goals.
• Employee Assistance Program: Free support services for you and your household.

Company Description

We are Connoisseur Media, a broadcast and digital media company serving audiences, advertisers, and local communities. Recognized as one of the top 10 radio broadcasters in the U.S., we operate 175 radio stations in 38 markets and run a growing digital marketing business. From music and news to community events, we create media that matters. Through Connrex Digital, we help brands thrive with smart strategies, engaging stories, and expert PR. At our core, people are our passion and the heart of the Company, and we’re proud to be community-minded, with employees who love getting involved and making a difference.