[Hiring] Creative Account Coordinator @Sentrex Health Solutions

Role Description

The Creative Account Coordinator is responsible for providing overall creative project support to the Client Solutions department.

A Day in the Life (What you will do here):

• Ensure smooth daily and client satisfaction for assigned projects
• Up-to-the-minute awareness of assigned projects, executed per Sentrex process
• Rapidly responds to all messages on MS Teams and Outlook
• Provides internal status updates and attends meetings, updates project status reports daily and communicates relevant information
• Responsible for meeting notes and their circulation
• Updates project copy documents and maintains version control
• Assists with formatting of Excel, Word and PowerPoint documents
• Ensures project folders are kept organized per department SOPs
• Assists with creating surveys in Survey Monkey and organization of collected responses
• Assists with MailChimp campaigns and LinkedIn content, posts and analytics
• Assists with updating PPT slide presentations and client meeting preparation
• Liaises with cross-functional support (e.g. translation, client’s administration, printer)
• Coordinates PAAB/ASC submissions and maintains file folders with relevant documents
• Coordinates submission of project copy documents and layouts through client’s medical, legal, regulatory system
• Triages Client Solutions inbox and keeps department calendar up to date
• Creates and updates project cards in departmental Project Tracking system (Trello)
• Files invoices in appropriate folders
• Data entry as requested, e.g. logging hours of Freelancers into appropriate project cards
• Executes other ad-hoc administrative duties, as they are assigned.

Qualifications

• High school diploma combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
• Experience working with Creative/Marketing agencies is an asset
• Exceptional organizational skills
• Outstanding attention to detail
• Able to manage multiple projects and cope with changing priorities
• Able to stay calm when working with tight timelines
• Produces quality work under pressure
• Is thorough, accurate and logical
• Maintains a professional and positive attitude
• Receptive to feedback and has a growth-mindset
• Willing to pitch in when ‘all hands on deck’ are required, regardless of the task
• Excellent verbal and written communication, listening, and customer service skills
• Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment
• High level of proficiency with Information Technology as well as computer and software skills: Microsoft Office suite of applications, Trello, Sharepoint, Survey Monkey, MailChimp, etc.
• Self-directed, working independently with minimal supervision
• Proactive, dynamic and demonstrates an ability to work collaboratively

Requirements

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Benefits

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• The anticipated base salary hiring range for this role is $50k to $55k annually. The final base salary will be determined based on relevant experience, skills, and internal equity