[Hiring] Clinical Account Executive, Specialty @Navitus Health Solutions, LLC

Role Description

The Clinical Account Executive at Lumicera Health Services is a remote position responsible for managing and growing relationships with clinic accounts, ensuring a seamless referral and prescription management process with a strong clinical focus. This role builds on expertise in specialty pharmacy and client engagement, collaborating with Sales and Account Management leadership to address clinical needs, resolve issues, and drive client satisfaction.

• Develop and maintain robust, professional relationships with clinic contacts, delivering exceptional service with a client-facing sales approach.
• Oversee the prescription referral process, including prior authorizations, ensuring compliance with regulatory and company standards.
• Meet frequently with Sales and Account Management leadership to evaluate progress and share account updates.
• Serve as the primary point of contact for resolving clinic-related issues, leveraging clinical expertise.
• Act as a liaison between medical staff, pharmacies, insurance providers, and patients.
• Proactively follow up with all accounts requiring clinical intervention or oversight.
• Support pharmacist workflows by offering clinical insights or workflow assistance.
• Utilize the CRM system to investigate contacts, track account activities, and maintain detailed records.
• Monitor the financial performance of claims and referrals submitted by prescribers.
• Use the Lumicera Prescriber Portal for communication and training of accounts and their respective prescribers.
• Uphold compliance program objectives, adhering to all federal and state laws.
• Perform additional tasks as assigned by upper management.
• Minimal travel may be required for account management purposes.

Qualifications

• Bachelor’s degree in pharmacy or Pharm D required.
• Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months.
• 2 years in specialty pharmacy or a clinical account management role within healthcare.
• Proven experience in client-facing positions and clinical oversight.
• Ability to consistently interact cooperatively and respectfully with other employees.

Requirements

• Participate in, adhere to, and support compliance program objectives.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program – up to $750!