[Hiring] Client Solutions Partner, Oncology @Labcorp

Role Description

Labcorp is seeking a Client Solutions Partner, Oncology, to join our team in Mid-America South. The ideal person will be located within TX, OK, or MO.

• Own and manage a portfolio of existing key accounts with full accountability for retention and growth.
• Prioritize account stability by proactively identifying risks and addressing gaps in performance.
• Maintain and expand existing revenue streams through disciplined account management.
• Drive deliberate upsell of the combined Labcorp Oncology and Invitae HerCan portfolio within current accounts.
• Expand adoption of hereditary cancer testing across appropriate patient populations and providers.
• Increase utilization of oncology diagnostics by identifying unmet clinical and operational needs.
• Grow share of volume by deepening penetration across service lines, departments, and care pathways.
• Develop and execute account plans focused on maximizing testing volume across oncology and hereditary cancer.
• Analyze ordering patterns, provider behavior, and utilization trends to identify targeted expansion opportunities.
• Focus on high-impact actions that drive measurable growth within the existing customer base.
• Serve as the primary point of contact for key stakeholders including Health Systems, oncologists, surgeons, genetic counselors, and practice administrators.
• Build strong, trust-based relationships across clinical and operational teams.
• Lead regular business reviews focused on performance, utilization trends, and opportunities to optimize care delivery.
• Lead implementation and expansion of oncology and hereditary cancer solutions within existing accounts.
• Ensure successful integration into clinical workflows to support sustained utilization.
• Partner cross-functionally to resolve issues and continuously improve account performance.
• Drive increased and appropriate utilization of testing aligned to clinical guidelines and patient populations.
• Position the combined oncology and HerCan portfolio as a comprehensive solution for patient care.
• Reinforce value through provider education, data insights, and workflow alignment.
• Partner closely with Specialty Development Executives (SDEs) to support expansion opportunities within existing systems.
• Reinforce and sustain growth initiated by SDE activity through ongoing account ownership and utilization efforts.
• Coordinate engagement across roles to ensure clarity and consistency in account strategy.
• Collaborate with the National Accounts team to align with enterprise-level strategies and support system-wide initiatives.
• Execute locally to drive pull-through of broader health system priorities.

Qualifications

• High School Diploma or GED equivalent.
• 3 or more years of experience in healthcare account management, client success, or similar client-facing role.

Requirements

• Bachelor's degree (preferred).
• 3 or more years of experience in oncology, genetics, diagnostics, or laboratory services (preferred).
• Proven ability to retain and grow existing accounts.
• Strong communication, presentation, and stakeholder engagement skills.
• Familiarity with hereditary cancer testing and oncology care workflows.
• Demonstrated success driving upsell and utilization within complex health systems.
• Strong analytical capability to translate data into actionable insights.
• Strategic account management with a focus on retention and expansion.
• Deep understanding of oncology and hereditary cancer testing portfolios.
• Ability to influence provider behavior and drive adoption.
• Strong cross-functional collaboration.
• Data-driven decision making.
• Executive presentation skills, presence and business acumen.
• Up to 75% travel.
• Valid driver’s license and clean driving record.

Benefits

• Comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan for employees regularly scheduled to work 20 or more hours per week.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.