[Hiring] Client Operations Manager @AO Globe Life

Role Description

AO Globe Life is expanding its remote team and seeking experienced professionals who are ready to bring their leadership mindset and client-focused experience into a mission-driven organization. This fully remote opportunity is ideal for individuals with backgrounds in management, operations, client service, or consulting who want flexibility while continuing to grow professionally.

In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and support them throughout the enrollment process while contributing to a collaborative and service-focused team environment.

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Assess client needs and provide guidance on available benefit options
• Support clients through the enrollment process and follow-up communication
• Maintain accurate and organized digital client records
• Deliver professional, client-focused service throughout the client experience
• Participate in ongoing training, team development sessions, and leadership discussions

Qualifications

• Have experience in management, leadership, consulting, operations, or client service roles
• Communicate confidently in virtual environments
• Are organized, self-motivated, and comfortable working remotely
• Enjoy helping others while contributing to team success
• Are comfortable using Zoom and other digital collaboration tools

Requirements

• Must be legally authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with a functioning webcam

Benefits

• 100% remote work environment — work from anywhere in the United States
• Flexible scheduling
• Warm leads provided — no cold calling or prospecting
• Weekly pay via direct deposit
• Full training and licensing support
• Monthly and quarterly performance bonuses
• Leadership development opportunities and advancement pathways
• Supportive and collaborative team culture

Company Description

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States. Our remote-first organization focuses on service, leadership development, and creating meaningful career opportunities for professionals nationwide.