[Hiring] Client Engagement Manager @Sedulo Group

Role Description

We are seeking an experienced and driven Client Engagement Manager (CEM) to join our Life Sciences Strategy & Intelligence practice. The CEM is a key client-facing role responsible for leading day-to-day project delivery, guiding analyst teams, and ensuring that Sedulo consistently exceeds client expectations. This role requires someone who can synthesize complex scientific, clinical, and commercial information into clear, strategic insights, while managing multiple client relationships with confidence and professionalism.

What You’ll Do

• Lead client engagements from project initiation through delivery, serving as the primary day-to-day contact and trusted advisor to client stakeholders.
• Design comprehensive research plans aligned to client objectives, coordinating with research specialists to ensure the work delivers meaningful, actionable insights.
• Guide, mentor, and oversee analyst teams, providing structure, direction, and quality control across research, analysis, and deliverable development.
• Synthesize complex scientific, clinical, and commercial data into compelling insights and recommendations in an executive-level writing style.
• Develop and deliver client-ready outputs including strategic landscape assessments, monitoring reports, and actionable intelligence summaries.
• Lead and participate in scenario planning workshops, helping clients anticipate competitive moves and shape strategy.
• Drive project management activities, ensuring proper project setup, resource allocation, and budget management, while maintaining clear objectives, timelines, workflows, and quality standards across multiple client engagements.
• Foster strong client relationships, anticipating needs, managing expectations, and consistently delivering above expectations.
• Support business development efforts through background research for proposals, participation in proposal meetings, and representing Sedulo at industry events.

Qualifications

• Bachelor’s degree in a life sciences discipline (Biology, Biochemistry, Pharmacology, or related field) required.
• Advanced degree (MS, PhD, MBA) preferred.
• 3–6 years of relevant experience in life sciences consulting, competitive intelligence, or strategic insights roles.
• Demonstrated success managing client engagements and leading project teams in the pharmaceutical or biotech sector.
• Strong understanding of drug development processes, therapeutic landscapes, and the intersection of scientific, clinical, and commercial drivers.
• Proven ability to deliver high-quality, executive-level deliverables in PowerPoint and Word.

Requirements

• Excellent written and verbal communication skills with the ability to distill information into concise, actionable insights tied to key client objectives.
• Strong project management skill set, with the ability to manage multiple projects and priorities effectively.
• Inquisitive nature and analytical thinking, with the ability to connect dots across diverse information sources.
• Willingness and desire to work across multiple therapeutic areas, adapting quickly to new domains.
• Strong interpersonal and collaboration skills; able to work effectively across internal and external teams.
• Ability to lead, mentor, and coach individuals to develop their analytical and consulting capabilities.
• High attention to detail, intellectual curiosity, and pride in producing top-tier client deliverables.
• Advanced proficiency in Excel and PowerPoint.

Benefits

• Competitive base salary
• Performance-based bonus
• Comprehensive benefits package (health, vision, dental, life and disability, 401k with match, PTO, holidays, and professional development)
• Remote position with opportunities to travel occasionally for team meetings, client engagements, and industry events

Company Description

Sedulo Group, named one of Consulting Magazine’s Best Firms to Work For and recognized by Inc. Magazine as one of the fastest growing privately held consulting firms in America, is a thought leader in the integration of competitive strategy, competitive intelligence, and market research.

We are a competitive strategy consultancy that works on behalf of our clients to understand their competitive environment and outmaneuver their competition. Our work shapes strategy at the highest levels of the life sciences industry and, by extension, positively impacts patients’ lives.