[Hiring] Client Enablement Advisor @The Cigna Group

Role Description

The Client Enablement Advisor is responsible for providing subject matter expertise throughout the end-to-end sales process with Pharmaceutical Manufacturers. They will be tasked with understanding client’s analytical needs and recommending Forsyth solutions based upon those needs. In this role, the Client Enablement Advisor will collaborate with all Forsyth cross-functional teams, including Data, Product, and Business Development.

Key Responsibilities:

• Understand client problems and assess needs through investigation.
• Match Pharmaceutical client challenges with our abilities. Translate identified business questions and challenges into data-based solutions matched to Forsyth data model.
• Proactively provide recommendations regarding trend and insights garnered from studying the client-specific data.
• Contribute and coordinate content for SOW that aligns with capabilities and timelines. Map client needs to available data and products.
• Work with data to create scalable feasibility requirements.
• Establish strong internal and external relationships and serve as primary point of contact for overall and day-to-day service delivery for clinical analytic needs.
• Represent client(s) internally and coordinate with other functional areas to implement client initiatives, complete projects, and address ongoing service needs.
• Ensure alignment among internal teams regarding client contract deliverables. Provide background/client history when/where applicable. Manage client expectations and solicit approvals at key milestones.
• Set all service meetings (once sale has closed); bi-weekly analyst meetings; set goals for meeting.
• Manage all aspects of implementation, in alignment with deliverables identified by Business Development upon contract execution.
• Coordinate client-training and support strategies.
• Develop and maintain strategies for expanding scopes of existing contracts and identifying new business opportunities.
• Maintain advanced understanding of Forsyth’s offerings.
• Expert in Forsyth data and use cases.
• Maintain knowledge of Forsyth’s position vs competitors (positioning, pricing, differentiation, etc.).
• Translates and acts as a go-between from Business Development to Data and Product.

Qualifications

• Bachelor’s degree and 5+ years of relevant experience supporting data sales, specifically in life sciences.
• Experience working directly with (or for) Pharma Manufacturers (Commercial analytics, sales operations, Market Access analytics, payer marketing, HEOR, etc.).
• Strong analytical skills preferred, specifically proficiency with SQL and Excel.
• Demonstrated ability to support multiple, highly visible projects simultaneously.
• Strong communication skills (verbal, written).
• Looks for innovative ways to complete deliverables.
• Organized and experienced in meeting deadlines.
• Possesses problem-solving skills.
• Demonstrated ability to drive results.
• Adapts to ambiguous or unfamiliar terrains.
• Strong collaboration skills. Values other perspectives. Able to work comfortably with leadership and matrix partners.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Annual salary of 94,700 - 157,800 USD / yearly, depending on relevant factors, including experience and geographic location.
• Eligible to participate in an annual bonus plan.
• Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) and company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.