[Hiring] Associate Partner Success Manager @Curriculum Associates

Role Description

The Associate Partner Success Manager works on the Partner Success team. They will partner with all teams across our Service department and are responsible for managing our small- to medium-sized implementations. Implementations include the set-up and support of a range of Curriculum Associates' products, including i-Ready & Ready. This also includes driving the annual license renewal and upsell process through high-quality service and attention to educator needs.

Impact You'll Have

• Provide a high level of service and dedication to students and teachers across the country in achieving academic success via high-quality assessments and instruction; you’ll be an ambassador of CA.
• Own the development and execution of implementation planning for assigned accounts, thereby delivering task items effectively and on-time.
• Address and resolve educator concerns through regular check-ins and capture educator feedback on our products.
• Uncover trends in data that highlight student performance and needs, leveraging the data as a coaching tool towards equitable and engaging practices in the classroom.
• Cultivate “champions” and “partners” in your assigned districts to strengthen program implementation.
• Partner with various members of our implementation service teams on retention through identification and quick intervention for “at risk” accounts.
• Help secure renewals by developing strong relationships with key decision-makers and supporting users within the district, school, or organization.
• Support new and prospective implementations by retrieving information for proper set-up of accounts.
• Identify opportunities for expansions within existing implementations and relay this information to our sales team.

Qualifications

• Bachelor’s degree (Education or Marketing/Business preferred).
• Active listener with strong communication skills.
• Ability to maintain accuracy and attention to detail in a fast-paced environment.
• Strong organizational and time-management skills, along with the ability to multi-task.
• Love to collaborate with a wide range of people and disciplines.
• Natural problem-solving and analytical capability.
• Comfortable or proficient in Word, Excel, PowerPoint, and Outlook.
• Energized by the prospect of learning new technology and systems.
• Comfortable providing gentle push-back and guidance to educators towards best practices and a successful implementation.
• Though not required, educators within the K-12 space tend to be successful in this position due to their knowledge of classroom management complexities and understanding of the unique educational landscape.

Location

This position is remote and listed as serving Texas. Overall, we are seeking to hire a candidate who currently lives in the state of Texas or could support central hours. Please note that you may be asked to support other territories if offered a position.

Training

To assist new hires in learning about the Partner Success world at CA, we have created both cohorts and individualized training plans for new hires to collaborate and learn the role in a variety of ways.

Salary

Competitive base salary and benefits package along with the opportunity to earn significant upside commissions and bonuses through a generous incentive compensation plan tied directly to your individual and team performance. Salary range for this role: $51,250 - $84,250.

Benefits

• Medical, dental, vision, and basic life insurance coverage for employees (and their families).
• Enrollment in the company’s 401k plan with employer match.
• Access to a flexible vacation and sick policy.
• Twelve paid holidays and a winter office closure between Christmas and New Year's.
• A number of additional perks and benefits.

Travel

Candidates should expect to travel up to 10% of the time for periodic school visits, attendance at educator events, and attendance at company national and regional meetings.