[Hiring] Amazon Account Manager @Paired

Role Description

We are looking for an experienced Senior Amazon Account Manager to take full ownership of the performance and overall health of multiple Amazon accounts. This is a hands-on, senior individual contributor role—not a coordinator position.

You will independently manage Amazon advertising, resolve Seller Central and account health issues, analyze marketplace performance, and lead recurring client calls. The ideal candidate is a self-directed Amazon operator who can develop strategies, execute them, and clearly defend their decisions.

What You’ll Do

• Amazon PPC & Advertising
  • Build, manage, and scale Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
  • Own budgets, bids, keyword harvesting, negation, and placement optimization.
  • Manage campaigns at scale using Amazon bulk files and bulk sheets.
  • Develop structured testing strategies based on clear hypotheses.
  • Monitor advertising performance against growth and efficiency targets.
• Account Health & Compliance
  • Diagnose and resolve listing suppressions, variation issues, detail page errors, policy warnings, and inventory or fulfillment flags.
  • Manage Seller Central cases from initial submission through resolution.
  • Escalate unresolved cases through the appropriate Amazon support channels.
  • Manage Brand Registry, brand protection tools, infringement reports, and listing violations.
• Analysis & Reporting
  • Conduct keyword, competitor, and market research using Data Dive, Jungle Scout, or similar platforms.
  • Identify growth opportunities and translate data into actionable strategies.
  • Clearly explain what happened, why it happened, and what actions should be taken next.
  • Use AI tools to improve research, analysis, listing copy, and reporting workflows.
• Client Management
  • Lead weekly or biweekly client calls.
  • Present results, establish priorities, and manage client expectations.
  • Communicate confidently with founders and marketing leaders.
  • Take ownership of client communication when marketplace issues arise.

Qualifications

• Proven experience independently managing and scaling Amazon PPC campaigns.
• Experience managing meaningful Amazon advertising budgets with measurable results.
• Advanced knowledge of Sponsored Products, Sponsored Brands, and Sponsored Display.
• Hands-on experience resolving Amazon account health and compliance issues.
• Strong working knowledge of Seller Central and case management.
• Proficiency with Amazon bulk files and bulk campaign operations.
• Experience with Brand Registry, brand protection, and violation reporting.
• Knowledge of Data Dive, Jungle Scout, or comparable Amazon research tools.
• Practical experience using AI tools in Amazon or marketing workflows.
• Excellent spoken and written English.
• Confidence leading recurring client-facing calls.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently and manage several brands simultaneously.

Nice to Have

• Previous agency or multi-brand portfolio experience.
• Experience with supplements, food and beverage, health, or consumer wellness brands.
• Experience coordinating Amazon strategy with DTC paid media campaigns.
• Knowledge of catalog management and listing optimization.
• Familiarity with A+ Content, Brand Stores, and Amazon creative requirements.

Benefits

• Competitive salary (USD)
• Work From Home
• Flexible hours