[Hiring] Account Services Coordinator @Intrax Corp

Role Description

The Account Services Coordinator is a full-time, exempt position supporting the AmeriCamp program and Account Services team. This role partners closely with three Account Managers to support host camp recruitment and placement efforts by:

• Reviewing program documentation
• Coordinating hiring events
• Evaluating applicant submissions
• Facilitating participant-to-camp matching

The successful candidate will manage a high volume of host camp and participant records, ensuring:

• Accuracy
• Compliance
• Timely completion of tasks in a fast-paced environment

During the summer season (May-September), the coordinator serves as a key support resource for participants and host camps by:

• Responding to inquiries
• Assisting with participant welfare and safety matters
• Resolving escalated issues
• Participating in an emergency on-call rotation

The ideal candidate is highly organized, detail-oriented, and adaptable, with strong communication skills and the ability to effectively prioritize competing responsibilities.

Qualifications

• Experience reviewing documents or records for accuracy and completeness in an administrative, client services, or recruitment setting
• Experience maintaining accurate records and tracking data in a database system
• Experience with a CRM is required; HubSpot specific experience is a plus
• Experience coordinating virtual events or meetings using platforms such as Zoom, Google Meet, or Microsoft Teams preferred
• Ability to work independently with minimal supervision and follow established protocols closely
• Ability to manage a high volume of records and meet firm deadlines without sacrificing accuracy
• Strong web-based technology and problem-solving skills
• Proficiency in Excel, Word, PowerPoint, and Outlook
• Excellent writing skills as depicted in your cover letter
• Previous experience in a cultural exchange program or at a summer camp preferred but not required
• Previous experience working remotely, from a home-based office
• Strong customer service experience

Requirements

• Strong Attention to Detail
• Critical Thinking & Initiative
• Ability to Learn Quickly
• Efficiency & Time Management
• Positive, Team-Oriented Attitude

Benefits

• Pay: $45,000- $55,000 commensurate with experience
• Comprehensive benefits package

Company Description

Intrax is a global organization dedicated to building a more inclusive and connected world through meaningful cultural exchange. With programs in more than 100 countries, we connect people and cultures through educational, work, travel, and volunteer experiences that inspire personal growth and prepare individuals to thrive as global citizens.