[Hiring] Account Manager & Product Liaison @Accenture

Role Description

This role sits within the Edge Product area of Accenture Global IT, acting as the primary account management and product liaison between Dell and the wider Accenture organization. The role manages the day-to-day Dell relationship, represents Accenture's interests in product and roadmap discussions, and ensures alignment between Dell's offerings and Accenture's internal edge, data center, and infrastructure modernization priorities.

Key Responsibilities

• Dell Account & Relationship Management
  • Own and manage the day-to-day relationship with Dell account contacts, acting as the primary point of contact for account-level matters.
  • Coordinate commercial discussions, including hardware pricing, licensing tiers, and contract matters, escalating decisions appropriately.
  • Track and follow up on outstanding commercial items (e.g. hardware pricing, licensing tier decisions) and ensure resolution within agreed timelines.
  • Support business review cycles and executive-level engagements with Dell stakeholders.
• Internal Accenture Liaison
  • Act as the internal conduit between Dell and relevant Accenture stakeholders across Global IT, infrastructure, and edge teams.
  • Support cross-functional coordination on active workstreams, ensuring Dell-related dependencies are tracked and communicated.
  • Prepare and maintain materials (briefings, status updates) that keep internal stakeholders aligned on Dell-related decisions and timelines.
  • Flag unresolved decisions and dependencies proactively rather than allowing them to surface unaddressed to senior stakeholders.
• Product Roadmap Input & Liaison
  • Gather and relay Dell product roadmap information relevant to Accenture's edge and infrastructure strategy.
  • Provide structured input from Accenture's perspective into Dell's product planning where relationship and process allow.
  • Support development of outcomes-led, exec-ready materials on edge infrastructure topics, translating technical detail appropriately for the audience.

Requirements

• Minimum 5+ years of experience in account management, partner/vendor management, or a similar relationship-facing role, ideally with a major hardware/infrastructure vendor (e.g. Dell).
• Minimum 3+ years of experience managing or coordinating complex, multi-stakeholder commercial engagements, including contract governance or procurement processes.
• Minimum 3+ years of experience with data center, edge computing, or hyperconverged infrastructure (HCI) concepts.
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience.)

Preferred Experience

• Prior experience working within or alongside a major enterprise IT function or shared services environment.
• Familiarity with Nutanix, VMware, or similar HCI platforms, even at a conceptual level.
• Exposure to AI infrastructure, GPU compute platforms, or edge compute deployments.
• Experience supporting or contributing to vendor business reviews, RFPs, or contract renewals.
• Knowledge of IT governance frameworks or compliance processes within large enterprises.

Professional Skills

• Strong stakeholder management and communication skills, with the ability to operate across both commercial and technical conversations.
• Comfortable working with ambiguity and tracking multiple open items to resolution.
• Ability to synthesise technical and commercial information into clear, concise updates for senior leadership.
• Self-directed with strong organisational discipline; capable of managing competing priorities across a distributed team and vendor landscape.
• Collaborative working style with the ability to build trusted relationships both internally and externally.

Benefits

• Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage.
• 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Compensation

• California: $94,400 to $266,300
• Cleveland: $87,400 to $213,000
• Colorado: $94,400 to $230,000
• Columbus: $87,400 to $213,000
• Connecticut: $94,400 to $230,000
• District of Columbia: $100,500 to $245,000
• Illinois: $87,400 to $230,000
• Maine: $80,400 to $196,000
• Maryland: $94,400 to $230,000
• Massachusetts: $94,400 to $245,000
• Minnesota: $94,400 to $230,000
• New York: $87,400 to $266,300
• New Jersey: $100,500 to $266,300