[Hiring] Account Manager, Personal Lines @Gallagher

Role Description

In this role, you’ll be the go-to advisor for your clients, helping them navigate their personal insurance needs with confidence. You’ll take ownership of a portfolio of accounts, ensuring they receive the highest level of service and customized solutions. Working closely with our production team, you’ll lead the renewal process, delivering timely and high-quality outcomes that exceed client expectations.

• Play a key role in securing existing business and identifying opportunities to expand coverage and services.
• Analyze data and industry trends to craft strategic client service plans and reports that add value and build trust.
• Help clients stay ahead of risks while fostering long-term relationships and client satisfaction.

Qualifications

• A client-first mindset with a passion for building strong, lasting relationships.
• The ability to communicate complex insurance concepts in a clear and approachable way.
• A proactive approach to problem-solving and a commitment to delivering results.
• Experience in personal lines insurance or a related field is a plus, but we welcome candidates with transferable skills and a willingness to learn.

Requirements

• Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
• Producer's License.
• Proficiency in Microsoft Office.
• Appropriate licensing as required.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more...