[Hiring] Account Manager, Media @StackCommerce

Role Description

We are looking for an Account Manager to join our company for a 100% remote position. The Account Manager will support our portfolio of media clients and be responsible for managing content & marketing campaigns across both brand and publisher teams. The ideal candidate has direct client service experience and a proven track record managing large-performance marketing campaigns.

What You'll Do:

• Account Execution: Acts as the main point of contact for sold content campaigns, managing day to day tasks to ensure program success and positive client relationships. Proactively identifies and removes any roadblocks that prevent goals from being met.
• Project Management: Manages the full lifecycle of content campaigns, including owning the agenda for kick off calls, managing all client and partner deliverables, setting and meeting deadlines, communicating progress across all stakeholders, and ensuring a successful launch.
• Campaign Optimization: Monitors reporting and utilizes metrics to optimize active campaigns with publisher clients, ensuring accountability for performance and maximizing overall results.

Qualifications

• 3-5 years of online marketing, e-commerce, or affiliate marketing experience
• Knowledge of Affiliate Marketing and Networks (ShareASale, Commission Junction, Impact, Rakuten, etc.)
• Knowledge of basic media buying on social and programmatic platforms & whitelisting SOPs
• Bachelor’s degree
• Advanced Excel/ sheet capabilities and comfortable with formatting, formulas, customizing reports, etc.
• Has successfully worked in a client-facing role

Requirements

• Provides unsurpassed customer service leading to long-lasting customer relationships
• A strong internal motivation to get the job done and done well
• Possesses excellent written and verbal communication skills
• Emphasizes an incredible attention to detail
• Thrives in a fast-paced environment and enjoys bringing order to chaos
• Prioritizes competing objectives and manages time with skill
• Displays accountability always meeting deadlines and keeping commitments
• Enjoys working autonomously and is driven by clear goals and objectives
• Knows how to collaborate with team members in a remote environment

Compensation

Our overall compensation and rewards package includes base pay, bonus or commission, and a variety of benefits. Base pay is determined within a range that allows you the opportunity to progress as you grow and develop within a role. The anticipated annualized salary range for this role is $80,000 - $100,000. (this range may be modified in the future based on changing market conditions). Your initial base pay will be determined based on several factors, including demonstrated skills, relevant education or training, experience, qualifications, travel requirements, and job location.

Benefits

• Health Benefits: We offer medical, dental, vision, life, and short-term and long-term disability insurance.
• 401K: Eligible on your first day of employment.
• Super Flex Time: Run errands as needed, just get your stuff done.
• Unlimited Vacation: Take time to unwind with unlimited PTO, plus an office closure between Christmas and New Year’s.
• Generous Parental Leave Program: 12 weeks of paid pregnancy disability and baby bonding leave, as well as 4 weeks of paid paternity leave.
• WFH Office: Home office stipend and internet dollars to set you up for success.
• Events: Happy hours, team bonding budgets and culture events (even while remote!) and an annual company offsite.