[Hiring] Account Manager, Enterprise Growth Strategy @Extend

Role Description

As an Account Manager, Enterprise Growth Strategy you will be primarily focused on driving growth and strategy for Extend’s largest omnichannel merchants. This is a critical role centered on existing account growth, strategic relationship management, and optimization. This role requires a deeply strategic thinker with a proven track record in management consulting or dynamic startup environments who can translate high-level goals into actionable, measurable plans for our most strategic partners. The ideal candidate will be based in the San Francisco Bay Area.

What You'll Do

• Lead ongoing partnership growth optimizations for Extend’s largest omnichannel merchants.
• Develop and lead the growth and merchant relationship management strategy for each strategic relationship you manage.
• Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth.
• Perform quarterly business reviews with internal and external executive leadership at Fortune 500 retailers and brands.
• Drive go-to-market strategies and adoption of new product features across your book of business.
• Manage promotional strategy and marketing development budgets.
• Deepen strategic relationships by building multi-threaded connections within merchant organizations, from C-suite executives to ICs.
• Collaborate with cross-functional leaders (Risk, Analytics, Marketing) to support merchant growth.
• Author long-term business plans, thinking at a deeply strategic level about optimization and growth.
• Inform product roadmaps and features by gathering customer feedback and conveying market needs.

Qualifications

• Bachelor’s degree with 5-7 years experience in a dynamic startup environment and/or Big 4 management consulting experience.
• A talent for breaking down complex problems and the ability to translate high-level goals into relevant and actionable plans.
• In-depth understanding of value drivers in revenue share business models.
• Strong executive presence with demonstrated ability to engage C-suite executives and senior stakeholders.
• Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills.
• Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, and scope.
• Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels.
• Exceptional cross-functional management skills to work with internal product, strategy and operational teams to achieve results.
• Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, etc.) is a plus.

Requirements

• Estimated 15-20% travel to client sites and other locations as needed.

Benefits

• Working with a great team from diverse backgrounds in a collaborative and supportive environment.
• Competitive salary based on experience, with full medical and dental & vision benefits.
• Stock in an early-stage startup growing quickly.
• Generous, flexible paid time off policy.
• 401(k) with Financial Guidance from Morgan Stanley.