[Hiring] Account Manager, Commercial @Showpad

Role Description

We are seeking a Commercial Account Manager to drive growth across a portfolio of mid-market customer accounts. You will own the full customer lifecycle — from onboarding through renewal and expansion — while identifying new revenue opportunities within your book of business.

• Achieve quarterly and annual revenue targets across your commercial account portfolio
• Identify and execute upsell, cross-sell, and expansion opportunities
• Manage a healthy pipeline of qualified opportunities through proactive outreach, networking, and relationship building
• Develop and maintain account plans for key customers
• Engage the right stakeholders to demonstrate the value of the Showpad platform
• Deliver accurate pipeline forecasts and reporting
• Partner with BDRs, Customer Success, and Solutions Engineers to support the sales cycle
• Negotiate and close renewals and expansions in line with company objectives
• Serve as a trusted advisor to customers, promoting best practices and product adoption
• Track and report on market trends, customer feedback, and competitive activity

Qualifications

• 2–4 years of experience in a SaaS or software sales or account management role
• Demonstrated track record of meeting or exceeding revenue targets
• Strong communication and presentation skills
• Experience engaging mid-level stakeholders (Directors, VPs)
• Solid negotiation and closing skills
• Ability to manage a high-volume account portfolio with strong organizational skills
• Collaborative mindset — comfortable working cross-functionally with CS, presales, and product teams
• Bachelor's degree or equivalent experience

Benefits

• Paid parental leave
• Paid holidays (including Juneteenth and paid time off to vote)
• Paid time off to volunteer at non-profit organizations
• Personal development opportunities
• Professional stretch assignments

Company Description

At Showpad, we’re focused on empowering others to be at their best. As a global leader in AI-powered revenue effectiveness, we provide revenue teams with the platform they need to prepare sellers, engage buyers, and drive predictable revenue. Since our 2025 merger with Bigtincan, we have created the industry’s first unified platform specifically designed for complex, field-selling organizations, serving more than 2,000 customers across 50 countries.

• Founded in 2011, Showpad is a global company with 500+ people working from offices and regional hubs around the world including Chicago, Boston, Ghent, London, Munich, Brussels, San Francisco, and Sydney.
• Consistently recognized as a Leader in the Forrester Wave™ and a “Customers’ Choice” by Gartner® Peer Insights.