[Hiring] Account Manager @Storable

Role Description

Storable is seeking a commercially minded Account Manager (Farmer) to grow Monthly Recurring Revenue (MRR) within an assigned book of existing Mid-Market or SMB customers. In this role, you will convert usage trends, facility growth, and product whitespace into expansion bookings. You will partner closely with the Customer Success Manager (CSM), who owns product adoption and the mechanical execution of the renewal, stepping in to lead commercial terms when the renewal requires restructuring.

What You'll Do Every Day

• Account Planning & Whitespace: Build account plans for priority accounts using account scores and whitespace analysis by revenue line.
• Expansion Execution: Run defined expansion plays, including facility adds, Easy-to-Edge upgrades, and Marketplace opt-ins.
• Pipeline Conversion: Identify expansion opportunities and convert them—alongside signals surfaced by the CSM. Own the pricing, proposal, and contract processes for expansion.
• Forecast & Operations: Maintain a highly accurate expansion pipeline and forecast in Salesforce, providing clear visibility into segment performance.
• Cross Functional Alignment: Own the identification and closure of expansion opportunities. Collaborate with cross functional teams to identify and accelerate sales cycles through collaboration and team-selling.

Qualifications

• 3+ years of Account Management, Customer Success, or closing Sales experience in B2B SaaS, with a primary focus on upselling and cross-selling existing accounts.
• Demonstrated ability to navigate account whitespace and run data-driven expansion plays.
• Strong commercial negotiation skills, specifically dealing with add-ons, co-terms, and contract restructuring.
• Collaborative mindset, with a history of partnering successfully with Customer Success teams to drive account growth.
• Rigorous pipeline management and forecasting skills using Salesforce.

Bonus Points

• Experience in the self-storage, property management, or broader real estate technology sectors.
• Familiarity with integrated payments, marketplace solutions, or embedded insurance portfolios.
• Training in formal sales methodologies (e.g., Challenger, Command of the Message, Sandler).

Work Authorization

All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company and currently employs individuals residing in all U.S. states except Alaska, Hawaii, and New Hampshire.

Benefits

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation with a ‘take what you need’ vacation policy.
• Company rewards and recognition that can be redeemed for personalized gifts and experiences.
• 8 hours of Volunteer Time Off each year and opportunities for community service events.
• 8 hours of Rest, Relax, Recharge time for mental health care.
• Access to mental well-being resources, including counseling services and mindfulness workshops.
• Fully paid parental leave: 12 weeks for primary caregivers and 6 weeks for secondary caregivers.
• Pawternity Leave and Pet Bereavement policies.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options.
• Access to financial experts for informed decision-making.
• Direct Student Loan Payment Program, subject to qualifications and eligibility rules.