[Hiring] Account Manager @UnitedHealth Group

Role Description

The Account Manager manages a portfolio of residential and healthcare partner accounts, including assisted living homes, group homes, center partners, outpatient clinics, substance abuse facilities, and other community-based settings. Serving as a primary liaison between Genoa Healthcare, pharmacy operations, and client partners, this role focuses on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to maintain and grow the business.

The Account Manager works closely with pharmacy, billing, operational, and business development teams to support onboarding, retention, service continuity, and growth metrics. Responsibilities include:

• Maintaining a quarterly outreach cadence through site visits and remote follow-up.
• Vaccination support.
• Assisting with invoice and past-due account follow-up.
• Helping deliver a responsive, relationship-centered client experience.

Qualifications

• 4+ years of experience supporting pharmacy or healthcare operations.
• 4+ years of experience in pharmacy or healthcare account management, in a client-facing support role.
• 6+ months of experience building external client relationships and coordinating across internal teams to resolve issues and support account needs.
• Valid driver’s license, reliable transportation, and ability to travel regularly up to 75% of the time to customer sites while managing a structured field schedule.
• Must be located in the state of Colorado.

Requirements

• Experience supporting residential, behavioral health, outpatient, substance use disorder, or other community-based healthcare accounts (preferred).
• Licensed Pharmacy Technician (preferred).
• Experience with invoice support, billing follow-up, account onboarding, or related operational coordination activities (preferred).
• Experience coordinating healthcare-related events (preferred).
• Proficiency with MS Office (preferred).

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
• Hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment.