[Hiring] Account Manager @Allied Benefit Systems

Role Description

The Account Manager has full command of an assigned book of Allied clients. The position involves management of group health plans which are self funded. The Account Manager will serve as the day-to-day resource for clients and brokers, will prepare and submit reporting for key accounts, implement plan changes, perform client presentations, and review plan performance. Communicating compliance requirements and evaluating benefit plans is essential. The position is responsible for the overall client satisfaction of the account.

Essential Functions

• Act as the liaison between the employer and broker, Client Executive, and various Allied departments involved in administering self funded group health plans
• Provide communication regarding industry and legislative updates and ACA compliance
• Manage and resolve escalated employee issues
• Conduct quarterly meetings to review plan performance, build client relationships, and ensure overall satisfaction leading to client retention
• Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes
• Prepare and host employee presentations, employer portal training, and executive summary report reviews
• Troubleshoot, identify, and improve internal processes with various Allied departments
• Produce and analyze ad hoc reporting when requested from a client, broker, or Client Executive
• Help facilitate the renewal of existing cases by managing claims, producing updated plan documents, and project managing open enrollment for current employer groups
• Cross sell various Allied solutions to existing clients
• Other duties as assigned

Qualifications

• BA/BS or equivalent work experience required
• At least three years’ experience in an account management role required
• Excellent working knowledge of employee medical benefit plans required
• Experience with group health insurance and self funded health plans preferred
• Excellent written and verbal communication skills
• Intermediate level work experience with Microsoft Office, Word, Excel, Access, and PowerPoint software applications
• Public speaking and an ability to present benefits and compliance
• Organized

Position Competencies

• Accountability
• Analytical Thinking
• Collaboration
• Communication
• Customer Focus
• Functional Expertise
• Initiative

Certificates and Licenses

• Life and Health Insurance Producers license preferred

Physical Demands

This is a standard desk role requiring extended sitting and computer work.

Work Environment

Remote

Benefits

• Competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance
• Generous Paid Time Off
• Tuition Reimbursement
• EAP
• Technology Stipend