[Hiring] Account Manager @Simulations Plus

Role Description

The Account Manager – Client Services (MedComm, Life Sciences) will support clients in the biotech, pharmaceutical, and life sciences industries. The role is responsible for supporting client relationships and ensuring the successful execution of deliverables while contributing to establish long-term partnerships through operational excellence and exceptional communication.

Job Responsibilities:

• Support the team in a variety of projects including advisory boards, speaker trainings, industry-sponsored events, and content-based projects.
• Coordinate and execute project delivery while identifying strategic solutions aligned with client and business goals.
• Guide day-to-day project management and collaborate with functional departments to contribute to the timely delivery of programming, services, and solutions.
• Attend and manage client-related meetings and communications, including coordination and scheduling status/ad hoc calls, creating agendas, capturing notes, and post-meeting follow-up action items.
• Assist in the submission of required assets for material review and approval into required client system platforms (e.g. Medical-Legal-Regulatory Review, Advisory Boards System, etc.).
• Collaborate with client stakeholders, such as marketing, legal, regulatory and medical teams, and other stakeholders including physician advisors/consultants.
• Conduct background research related to projects, including utilizing the medical/scientific literature, treatment guidelines, and market research results.
• Understand disease states, market dynamics, the professional medical education competitive landscape, and current medical and/or regulatory issues related to various products.
• Participate in discussions regarding the creation of departmental SOPs addressing processes and procedures necessary to achieve organizational objectives.
• Support capturing and managing conference deliverables such as posters and sessions, ensuring accuracy, context, and alignment with client requests.
• Other duties as assigned.

Qualifications

• Excellent verbal and written English skills.
• 2+ years of pharmaceutical/biotechnology industry experience in a similar role preferred.
• Experience in medical communications, healthcare marketing, or the life sciences industry strongly preferred.
• General knowledge of medical sciences, healthcare delivery, and the pharmaceutical/biotechnology industry.
• Experience with Veeva Vault - PromoMats system is a plus.
• Ability to adhere to multiple competing timelines and project deadlines.
• Strong project management skills.
• Excellent organizational and time management skills.
• Strong attention to detail.
• Excellent interpersonal skills.
• Ability to interact successfully with a multifunctional team.
• Self-directed, works well under pressure with minimal supervision.
• Produce high-quality work while managing shifting priorities.
• Deliver work in a timely manner and within budget.
• Maintain an objective and professional attitude.
• Ability to work in a fast-paced, collaborative environment.
• Good computer skills.
• Occasional travel required.

Education

• Bachelor’s degree in marketing, communications, business, molecular biology, pharmacology, or related field.

Benefits

• Fully remote work.
• Flexible schedules.
• Generous vacation policy.
• Affordable health coverage.
• Stock options.
• Annual bonus.