[Hiring] Account Manager @Halter

Role Description

With Halter’s rapid expansion in Taranaki, we’re looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand.

Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world’s fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability.

You will be backed by a team of exceptional people on the ground in the North Island and at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have.

Location: This role is to be based anywhere in the Taranaki region. Frequent travel is required as part of the position.

What your day could look like:

• Revenue Retention & Expansion: Own the retention, renewals, and expansion targets of Halter’s existing revenue in the region. Ensure farmers are extracting full value from Halter to achieve their goals and understand the impact it’s having on their farming business.
• Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, adding value in every interaction to drive on-farm goals and performance.
• Deployment: Support the onboarding, training, and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers can successfully use the system.
• Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
• Farmer Success: Strategically partner with customers to establish clear business goals, timelines, priorities, and metrics of success.
• Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
• Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
• Customer Advocate: Act as the voice of the customer and bridge the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
• Technical Expertise: Work closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture, and agronomy. Contribute to a positive team environment, supporting others to succeed and role model Halter’s Operating Principles.

Qualifications

• 3-5 years of experience in relationship management/account management roles.
• Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed preferred.
• Strong business acumen.
• Positive attitude and collaborative team player who excels at overcoming challenges.
• The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
• A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team.

Benefits

• Delicious snacks and drinks are available for your daily flow.
• Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
• 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave, and many other parental benefits that support you and your family.
• Wellness leave and unlimited paid annual leave.
• An inclusive and attractive remuneration package made up of salary, benefits, and an employee stock ownership plan.

Company Description

Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives.

If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!