[Hiring] Account Manager @Remote Talent LATAM

Role Description

Our client is seeking a Senior Account Manager who is a proactive "builder" and problem solver. Reporting directly to leadership, you will manage a book of approximately 30 accounts, acting as the strategic bridge between law firm owners and internal execution teams. This is a high-impact role for someone who can identify client needs before the client even voices them. You won't just follow a script; you will help formalize and mature the agency's account management processes to ensure world-class retention and growth.

Key Responsibilities

• Act as the primary point of contact for a roster of legal clients, ensuring their business goals align with agency execution.
• Identify potential campaign or relationship "pain points" preemptively and coordinate with SEO and Paid Media teams to resolve them.
• Drive client retention and identify opportunities for upselling or cross-selling services to help clients scale.
• Assist in formalizing account management workflows, utilizing tools like HubSpot, Monday.com, and Slack.
• Lead internal alignment meetings with specialized managers to ensure projects are delivered on time and within scope.
• Lead internal alignment meetings with SEO, PPC, and Social Media managers to translate client goals into technical action items.
• Present performance insights and lead regular strategy calls with law firm stakeholders.
• Maintain meticulously organized project logs, client briefs, and status updates in HubSpot and Monday.com.

Qualifications

• 3+ years of Experience in marketing agency account management (specifically agency-side, not SaaS).
• Strong Knowledge of SEO & PPC: Must be able to speak confidently about digital marketing strategy, performance metrics, and optimizations with clients.
• Proficient level English fluency (written and verbal) is a non-negotiable requirement.
• Strong experience with HubSpot, project management software (Monday.com, Asana, or similar), and communication tools like Slack.
• Must be autonomous, detail-oriented, and possess a "client-first" mentality and a great sense of humor.
• Legal Marketing Experience: Previous experience working with law firms is highly preferred.

Requirements

• Salary: $2,500 per month (PLUS) (depending on experience).
• Performance Bonuses: Monthly & quarterly bonus potentials, tied to retention KPIs and upsells.
• Schedule: Monday – Friday, Business Hours (EST).
• Time Off: 10 days of PTO plus the last full week of the year off.
• Remote Work: 100% remote environment.
• Holidays: Observed U.S. Federal Holidays.

Eligibility Criteria

• This position is only open to candidates residing in Latin American (LATAM) countries, such as: 🇦🇷 🇧🇷 🇨🇱 🇨🇴 🇨🇷 🇩🇴 🇪🇨 🇸🇻 🇬🇹 🇭🇳 🇲🇽 🇳🇮 🇵🇦 🇵🇾 🇵🇪 🇺🇾 🇻🇪
• ❌ Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.
• 📄 Resumes must be submitted in English.
• 🚫 Applications that do not meet these criteria will be automatically rejected.