[Hiring] Account Manager @Zartis

Role Description

We are looking for an Account Manager to join our Tech Relations team.

Our Tech Relations team sits at the heart of Zartis - bridging client relationships, engineering team happiness, and business growth. As an Account Manager, you will own a portfolio of digital client accounts, acting as the key point of contact and trusted advisor for both clients and the engineering teams embedded within them.

We are looking for someone with strong communication skills, a proactive mindset, and the ability to manage complex stakeholder relationships with confidence and care.

What you will do:

• Build and maintain strong, long-lasting relationships with assigned digital clients, consistently holding yourself to the highest standards of service.
• Support account retention and help identify opportunities for account growth.
• Respond with agility and accuracy to client needs and issues, collaborating with internal stakeholders to deliver timely solutions.
• Monitor client satisfaction and engagement through regular interactions with clients and engineering teams, proactively identifying and addressing potential challenges.
• Efficiently prioritize your time to align with essential client goals and activities.

Qualifications

• 5–6 years of experience in an Account Management role, ideally within the tech sector.
• Experience in tech services is a strong advantage.
• Proven ability to manage multiple client accounts simultaneously while maintaining a high quality of service.
• Strong communication and interpersonal skills, with the ability to build trust with both client stakeholders and engineering teams.
• A commercial mindset with experience managing revenue, identifying growth opportunities, and supporting retention.
• Comfortable working in a fast-paced, distributed, and international environment.
• Proactive, detail-oriented, and solution-driven approach to challenges.
• Experience with CRM tools (Hubspot is a plus) and account reporting.

Requirements

• Background in financial services, healthcare, or energy sectors (nice to have).
• Experience managing enterprise clients (nice to have).

Benefits

• 100% Remote Work
• WFH allowance: Monthly payment as financial support for remote working.
• Career Growth: Established career development program accessible for all employees with a 360º feedback to guide you in your career progression.
• Training: Time allocated during the week for tech training, with options for online courses, English classes, books, conferences, and events.
• Mentoring Program: Opportunities to become a mentor or receive mentorship.
• Zartis Wellbeing Hub (Kara Connect): A platform providing sessions with specialists, including mental health professionals, nutritionists, physiotherapists, fitness coaches, and webinars.
• Multicultural working environment: Organizing tech events, webinars, parties, and online team-building activities.