[Hiring] Account Insight Manager @Delta Dental

Role Description

The Account Insight Manager (AIM) partners with a Consultative Account Manager (CAM) to support an assigned book of business within the National Accounts segment. This position delivers technical, data-driven insights that shape client solutions and renewal strategies.

• Owns the delivery of end-to-end analytics and reporting support across an assigned book of business.
• Coordinates internal cross-functional workstreams, managing timelines, stakeholders, dependencies, and approvals to deliver client-ready materials on time.
• Translates complex findings into clear narratives and executive-ready presentations.
• Responsible for consistent monitoring of performance metrics and Performance Guarantee dashboards.
• Performs administrative duties in support of the CAM and the book of business.
• Has client-facing responsibilities with limited travel requirements.

Qualifications

• 2+ years of experience with a Bachelor’s degree.
• Advanced business math and analytical skills.
• Strong time management skills and experience managing multiple projects simultaneously under tight deadlines.
• Ability to embrace change and operate in ambiguity.
• Skilled at working independently and resourcefully with minimal oversight.
• Ability to effectively communicate with individuals at all levels in the organization.
• Outstanding attention to detail and strong organizational skills.
• Strong technology proficiency and a willingness to adapt to emerging technologies.

Requirements

• Ability to meet specific deliverables within an environment of tight deadlines and considerable pressure.
• Advanced problem-solving skills with the ability to work cross-functionally to resolve issues.
• Ability to travel up to 25%, including overnight travel.
• Expert-level Microsoft Excel skills; proficiency in Microsoft Office and Salesforce CRM.

Benefits

• Competitive base and incentive pay.
• 401(k) with robust matching and non-matching contributions.
• Rich medical & pharmacy benefits.
• 100% employer-paid dental and vision benefits.
• Holistic wellbeing program with deep financial incentives.
• Generous paid time off plus 12 paid holidays and your birthday off.
• Culture of growth and learning: career development; tuition reimbursement; recognition program.
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance.
• Social responsibility and volunteer opportunities.
• Employee discount program.