[Hiring] Account Executive I @MedImpact Healthcare Systems, Inc.

Role Description

The Account Executive (AE) reports to the Principal, Account Management and is responsible for building, managing and maintaining the Covered Entity (CE) client relationship for SunRx. The Account Executive I is also accountable for increasing utilization and providing first level support for their CE clients. AE’s are the face of the company and service the clients with professionalism, accountability and credibility.

Essential Duties and Responsibilities

• Responsible for overall CE customer relationships, including those with decision makers.
• Maintain in-depth knowledge of CE customer organization’s structure, contract, benefits, culture, usage, program goals and other needs.
• Maintain frequent contact with appropriate personnel in the CE customer organization(s) through face-to-face meetings, telephone calls, WebEx, and written communications.
• Knowledge of the profitability of the assigned book of business.
• Accountable for building long-term, tactical relationships with CE customers and developing and implementing strategic business plans to ensure CE’s satisfaction, account growth and ultimately CE retention.
• Provide continual monitoring of each CE organization’s commitment, attitude(s), and engagement with and towards SunRx and the services we offer.
• Assist with coordination of relationship(s) with other vendors used by our CE customers, where and when applicable.
• Accountable for developing CE customer renewal strategies and ensuring long term contractual commitments.
• Assure that contract deliverables are met on a timely basis. Monitor contract performance standards and guarantees.
• Implement existing sales strategy for up-sell activities across all CE customer accounts.
• Navigate customer issues, challenges and growth opportunities with internal teams to collaboratively problem solve.
• Assist with compliance efforts to increase utilization and sell various programs through to the CE.
• Develop, monitor and deliver reports as required and requested by CE(s).
• Attend conferences and tradeshows as needed.
• Onsite visits to CE’s 1-2 times per year.

Qualifications

• BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas.
• Intermediate to advanced skill set in MS Office; Word, Excel, PowerPoint, Project and Outlook.
• 340B ACE Certification preferred but not required.
• Excellent verbal, writing and organizational skills; strong phone presence.
• Proactive versus reactive approach to issues and problem solving; ownership mentality.
• Collaborative and team-oriented performer; ability to negotiate effectively.
• Ability to analyze data and write high-level reports and correspondence.
• Strong aptitude of SunRx’s contracting language and processes.

Requirements

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Benefits

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus