[Hiring] Account Executive @WellDyne

Role Description

The Account Executives are responsible for the total service experience and relationship of assigned accounts. This includes serving as a strategic liaison between the client and WellDyne, providing expertise in plan consultations, recommendations and implementation of products, programs, and services such as:

• Benefit design
• Provisions of pharmacy benefit information
• On-line system edits and restrictions
• Recommendations regarding client pharmacy benefit utilization

They are responsible for maintaining strong client relations, growth, profitability, and retention through contract renewals and upselling of products and services.

Qualifications

• Bachelor’s degree in Health Administration, Business, or related field preferred. Proven industry experience may be acceptable in lieu of degree.
• A minimum of 5 years account management experience required.
• A minimum of 2 years PBM industry experience preferred.
• Experience reading, interpreting and negotiating contract terms required.
• Experience interpreting financial data required.
• Client-facing presentation experience required.
• Must have good negotiation skills, well-developed facilitation and collaboration skills.
• Knowledge of the PBM industry, underwriting process, pricing, medical terminology, pharmacy claims and managed care principles and practices is desired.
• Requires ongoing learning in the pharmacy benefit management industry and continuous product knowledge development.

Requirements

• Strong organizational and planning skills.
• Effective verbal and written communication skills.
• Ability to learn and convey regulatory or technical information at the level of the client, member, or healthcare professional.
• Ability to understand the importance of and maintain the confidentiality of all patient information.
• Ability to work independently and within a team environment.
• Demonstrate pride in and commitment to the profession through appearance and professional conduct.
• Ability to use public speaking skills to speak effectively in large and small group situations.
• Ability to use problem solving skills, including identifying and accepting a challenging situation and creating and implementing a solution.
• Maintains an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities.
• Reviews and responds to client and member concerns as well as concerns of other departmental staff.
• Actively participates in management team meetings by providing status reports.
• Effectively communicates with all levels of departmental staff, as well as members, clients, and healthcare professionals.
• Interacts with other team members to identify and share best practices, issues encountered, and general subject matter content.
• Ensures a cooperative environment through participative communication skills, teamwork, and professional behavior of ethics.
• Takes appropriate actions, assesses each situation, and follows through with the utmost attention to accurate communication.
• Maintains an expert knowledge on claims processing and operations processes relating to regulatory provisions.
• Identifies and develops solutions to maximize department processes and procedures.
• May require additional coverage times outside of regularly scheduled hours.

Benefits

• Competitive salary
• Comprehensive health benefits
• 401(k) plan with company match
• Professional development opportunities
• Flexible work environment

Work Environment / Physical Demands

This position is in both a typical office environment which requires prolonged sitting in front of a computer and in an external environment where travel is required. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. Travel may be required up to 25-35% of the time with more travel required during certain times of the year based on business needs.