[Hiring] Staff Backend Engineer - Grafana Enterprise @Grafana Labs

Role Description

Grafana Enterprise is our composable observability platform focused on large-scale operators with security and regulatory requirements who need to self-operate their observability solutions. Grafana Enterprise features are also part of our Grafana Cloud service. Grafana Cloud is an integrated suite of observability applications offered as a service. It allows our customers to leverage the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining, and scaling their own observability stack.

The Grafana Enterprise team is a diverse team of expert technologists working remotely from around the globe. The team focuses on innovative solutions to large-scale customer challenges and developing solutions that improve security, robustness, flexibility, multitenancy, and interoperability on behalf of our customers. We work across the larger Grafana Labs organisation and directly with external customers, including major cloud service providers and global enterprises running observability and build infrastructure at massive scale, to solve their most demanding distributed systems challenges.

As a Staff Backend Engineer, you will design and build the backend systems powering Grafana Enterprise — the platform trusted by the world's largest operators to run their observability and software delivery infrastructure.

Qualifications

• Deep professional experience writing production services, from ideation through to production operations at scale.
• Strong distributed systems fundamentals: replication, consistency models, partitioning, fault tolerance, and the trade-offs that come with operating at scale.
• Demonstrated experience designing and operating systems for large-scale, high-traffic, high-availability, or multi-tenant environments, ideally in the context of infrastructure, observability, or software delivery platforms.
• Professional experience building and consuming gRPC/protobuf APIs and designing clean service contracts across service boundaries.
• Strong database skills, such as PostgreSQL and/or MySQL; including schema design, query optimisation, and schema migrations at scale.
• Experience with large-scale CI/CD systems and build tooling, designing, operating, or integrating with continuous delivery pipelines that serve large engineering organisations or external operators at scale.
• Comfort working with Kubernetes and containerised deployment environments, including patterns for operating stateful workloads and multi-tenant clusters.
• Experience with observability tooling: OpenTelemetry, Prometheus metrics, structured logging, and distributed tracing.
• Familiarity with dependency injection patterns (e.g., Google Wire) and clean, testable service architecture.

Requirements

• Earning the trust of our large-scale operator customers to further Grafana's "big tent" philosophy of data accessibility and to meet clear business objectives.
• Designing and leading the development of backend services, distributed systems, and enterprise features at scale.
• Driving continuous improvement of our engineering culture through words and actions.
• Driving projects from initial ideation through the development lifecycle to production.
• Contributing to the scalability, reliability, security, and multi-tenancy of the Grafana platform trusted by some of the world's largest operators.
• Owning the operational health of our platform by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations.
• Hiring and developing the best engineers to build the future of Grafana.
• Developing your skills as a thought leader to drive continuous improvement of engineering and operational practices across Grafana Labs.
• Strong teamwork and excellent written and interpersonal communication skills are a must.

Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization - Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication - Expect open decision-making and regular company-wide updates.
• Innovation-Driven - Autonomy and support to ship great work and try new things.
• Open Source Roots - Built on community-driven values that shape how we work.
• Empowered Teams - High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways - Defined opportunities to grow and develop your career.
• Approachable Leadership - Transparent execs who are involved, visible, and human.
• Passionate People - Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum.