[Hiring] Sales Engagement Specialist @Conduent Business Services, LLC

Role Description

The Sales Engagement Specialist plays a critical role in driving pipeline growth by initiating outreach, nurturing relationships, and accelerating engagement across key accounts. Reporting to the VP, Conduent Demand Center, this position partners closely with marketing and sales teams to ensure seamless alignment, timely follow-up, and strategic utilization of intent data to maximize conversion opportunities.

Responsibilities

• Execute focused outreach campaigns to drive new logo engagement opportunities across strategic accounts.
• Provide actionable insights and feedback from lead interactions to help refine sales strategies and messaging.
• Re-engage dormant or unresponsive contacts to revive conversations and identify new opportunities.
• Maintain consistent touchpoints with prospective clients to build rapport, trust, and long-term engagement.
• Analyze and act on intent data using platforms such as Demandbase to identify high-priority accounts demonstrating buying signals.
• Conduct proactive outreach to cold leads generated through marketing campaigns to introduce company offerings and spark initial interest.
• Coordinate pre-event outreach by scheduling meetings around major industry tradeshows and Conduent-owned events.
• Manage post-event follow-up by arranging timely meetings to capitalize on momentum generated during events.
• Respond to inbound web form submissions within 24 hours to maximize conversion potential.
• Engage promptly with web chat inquiries to capture real-time interest and guide prospects through the early stages of the buyer journey.
• Partner closely with marketing and sales teams to ensure alignment on outreach strategies, messaging, and lead-handling processes.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 1-3 years of experience in sales, business development, customer service, or a related client-facing role.
• Strong verbal and written communication skills.
• Comfortable with cold outreach and engaging prospects early in the buyer journey.
• Excellent active listening skills and the ability to ask thoughtful questions.
• Strong organizational skills and follow-up discipline.
• Demonstrated resilience, coachability, and curiosity.
• Experience with CRM systems and sales engagement tools such as Salesforce or HubSpot preferred.
• Exposure to demand generation, lead qualification, or marketing-generated leads preferred.
• Experience with Demandbase or similar intent data platforms is a plus.

Requirements

• Flexible working conditions, including remote work options.

Benefits

• Health and Welfare Benefits tailored to fit you and your family's needs, effective from day one.
• Retirement Savings plans to help you secure your financial future.
• Employee Discounts on merchandise, services, travel, and more.
• Career Growth Opportunities within a global company.
• Paid Training with access to award-winning learning platforms.
• Paid Time Off packages designed to help you enjoy your life outside of work.
• Great Work Environment recognized for diversity and inclusion efforts.