[Hiring] Account Manager, Enterprise @MedBridge Inc.

Role Description

Join the team shaping the future of healthcare! Medbridge is a dynamic software as a service company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Sales team is growing and looking for an enthusiastic Account Manager, Enterprise to join us!

The Account Manager, Enterprise is responsible for driving revenue growth by managing strategic accounts, long-term client relationships, and developing key new stakeholder relationships. This role will focus on up-selling and cross-selling existing solutions as well as identifying and expanding to new use cases or new user types within our strategic Health System customer base.

In this role you will:

• Lead retention and expansion efforts while meeting or exceeding quota attainment.
• Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement.
• Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite.
• Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions.
• Deeply understand client ecosystems and key success metrics.
• Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes.
• Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives.
• Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success.

Qualifications

• 10+ Years of Account Management Experience or enterprise customer success experience in a SaaS or healthtech environment.
• Demonstrated success managing large, complex accounts in the healthcare provider or health system space.
• Proven ability to influence and build credibility with executive stakeholders.
• Strong solution selling skills, particularly around complex or evolving product offerings.
• Ability to identify and scope new opportunities, including technical and operational requirements.
• Exceptional communication, strategic planning, and presentation skills.
• Experience navigating healthcare enterprise structures, change management, and value realization.
• Experience using Salesforce, Tableau, Pendo are all preferred.
• Travel for conferences, client engagement and strategic planning as needed.

Benefits

• Salary Range: $110k base, $55K Variable; OTE: 165K
• At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience.

Company Description

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge.

If you’re excited about this opportunity and think Medbridge is the right fit for your career, apply now! Our Talent Acquisition team will follow up with you shortly.

Please note: Depending on location, final round interviews may be conducted in person.