[Hiring] IT Process Manager @CommonSpirit Health

Role Description

This is a remote position.

As a Process Manager, you will:

• Lead complex projects and collaborate with cross-functional teams.
• Ensure the successful implementation of process improvement initiatives without direct supervisory responsibilities.
• Leverage expertise in process optimization, project management, and change management to drive continuous improvement and deliver measurable results.
• Focus on optimizing and improving IT-related processes within the organization.
• Own and manage processes related to:
  • Demand Management
  • Strategic Portfolio Management
  • Application Portfolio Management
  • Time Tracking
  • Resource Management
  • Overall IT Administrative processes
• Conduct in-depth analyses of existing processes, employing advanced statistical methods and data analytics techniques to identify root causes of inefficiencies, variations, and bottlenecks.
• Lead cross-functional teams in dissecting complex operational challenges, fostering collaboration, and developing innovative solutions and best practices.
• Drive the adoption of Lean Six Sigma methodologies and other process improvement frameworks.
• Develop robust project plans, establish clear objectives, and define key performance indicators (KPIs) to monitor progress and quantify the impact of process enhancements.
• Collaborate closely with technology teams to evaluate, integrate, and optimize digital solutions, automation technologies, and data analytics platforms.

Qualifications

• Bachelors in Engineering, Healthcare, IT or related field
• Minimum 8 years experience
• Lean Six Sigma Black Belt Certification (LSSBB)