[Hiring] Telephonic Case Manager RN Medical or Oncology @UnitedHealth Group

Role Description

The Telephonic Case Manager RN Medical/Oncology will identify, coordinate, and provide appropriate levels of care. This role is responsible for clinical operations and medical management activities across the continuum of care, including:

• Assessing
• Planning
• Implementing
• Coordinating
• Monitoring
• Evaluating

This is a full-time, Monday - Friday, 8am-5pm position in your time zone. You’ll enjoy the flexibility to work remotely from anywhere within the U.S.

Primary Responsibilities:

• Make outbound calls and receive inbound calls to assess members' current health status
• Identify gaps or barriers in treatment plans
• Provide patient education to assist with self-management
• Make referrals to outside sources
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
• Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels

Qualifications

• Active, unrestricted Compact RN License
• 3+ years of experience in a hospital, acute care, or direct care setting
• Proven ability to type and navigate a Windows-based environment
• Access to high-speed internet (DSL or Cable)
• Dedicated work area established that is separated from other living areas and provides information privacy

Requirements

• BSN (Preferred)
• Certified Case Manager (CCM) (Preferred)
• 1+ years of experience within Medical/Oncology (Preferred)
• Case management experience (Preferred)
• Experience or exposure to discharge planning (Preferred)
• Experience in a telephonic role (Preferred)
• Background in managed care (Preferred)

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (subject to eligibility requirements)

Company Description

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of race, gender, sexuality, age, location, and income.

We are committed to mitigating our impact on the environment and enabling equitable care that addresses health disparities and improves health outcomes.