[Hiring] Certified Pharmacy Technician @CenterWell

Role Description

The Certified Pharmacy Technician supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Certified Pharmacy Technician performs varied activities and moderately complex administrative, operational, and customer support assignments. Responsibilities include:

• Performing computations and working on semi-routine assignments.
• Taking inbound phone calls from patients and providers.
• Entering prescription orders into the system.
• Ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes.
• Communicating effectively with patients and providers.
• Making decisions focused on interpretation of area/department policy and methods for completing assignments.
• Identifying work expectations and quality standards within defined parameters.
• Working under minimal direction and following standard policies/practices.

Position Hours: An 8-hour shift (Hours will be assigned by the leadership team) Monday-Friday.

Qualifications

• Must have an active license with the Board of Pharmacy in the state of residence (Ohio, Arizona, or Florida).
• Must be certified by the Pharmacy Technician Certification Board (PTCB) or through ExCPT.
• Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting.
• Critical thinker who can anticipate member/customer needs and take initiative.
• Problem solver who can find viable solutions that meet member/customer needs.
• Excellent communication skills (verbal and written).
• Moderate working knowledge of Excel.

Requirements

• Working knowledge of RxNova, CRM and/or ScriptMed (preferred).
• Experience using multiple computer applications simultaneously and strong data entry skills (preferred).

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Many other opportunities to support whole-person well-being.

Company Description

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do.