[Hiring] L3 Systems Engineer @Xperteks

Role Description

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for the Remote Senior Engineer position to support clients on a full-time basis.

Candidate must be passionate about computers & technology and should be highly proficient in Microsoft Server and Cloud Platforms. MSP Experience a plus and working with different verticals and network types. Must be up to date on the latest technologies and be able to troubleshoot and learn quickly.

Qualifications

• 5+ years supporting Microsoft-centric environments (MSP experience strongly preferred).
• Deep hands-on experience with:
• Microsoft 365 Administration (tenant-level support)
• Azure / Entra ID (Azure AD) identity and access
• Active Directory (AD DS), GPO, DNS fundamentals
• Networking
• Cybersecurity
• Strong troubleshooting ability across:
• Authentication and sign-in issues
• Mail flow, client connectivity, profile issues
• Permissions and access control problems
• Endpoint and policy-related issues (Windows)
• PowerShell experience (comfortable reading/modifying scripts; automation mindset).
• Excellent written and verbal communication—able to explain technical topics clearly to non-technical users.
• Comfortable owning incidents end-to-end and documenting outcomes.

Requirements

• Provide general desktop, user and hardware support
• Provide proactive system maintenance including backup solutions
• Provide general connectivity and troubleshooting support
• Provide network and server support
• Provide good communication skills and documentation