[Hiring] Windchill Infrastructure & System Administrator @Systems Innovation Engineering

Role Description

The Windchill Infrastructure & System Administrator is the backbone of our Windchill PLM group. They are responsible for maintaining cloud or on-premises (typically AWS govcloud) infrastructure supporting all aspects of Windchill, ThingWorx, and related/required components to meet customer functionality and performance requirements on all Production and non-Production environments.

• Install PTC and supporting 3rd party software including cps updates, maintenance build installations, performing upgrades, performing rehost activities, and applying application security updates.
• Develop and maintain a Windchill environment image that can be shared with and used by developers to execute their daily work.
• Perform regular Windchill system maintenance including both front end GUI related administration as well as backend daily, weekly, monthly, and as needed activities.
• Support Windchill application development projects directly supporting the Software and Enterprise Solutions team supporting the US Navy.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or other Engineering discipline.
• Minimum 5 years of experience working with PTC’s Windchill PLM & ThingWorx Navigate software, specifically performing installations, patching, upgrades, and rehosts.
• Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill.
• Experience managing Ansible playbooks.
• Experience with Windchill, ThingWorx Navigate, and AWS licensure.
• Experience maintaining and optimizing performance of Windchill version 12+ and ThingWorx version 9+.
• Experience diagnosing networking related issues.
• Experience managing Active Directory and AppStream.
• Experience reviewing and applying security STIGs on Windows and Linux.
• Experience collaborating with the PTC Technical Support & R&D organizations.
• Experience collaborating with AWS Technical Support.
• Experience setting up and working with Virtualized Environments hosting Windchill.
• Experience with installation and maintenance of an Oracle db.
• Proficiency in Red Hat Enterprise Linux and Windows Server administration, as well as scripting for Windchill Implementations.
• Knowledge of Windchill System & Business Administration, including security configurations.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Strong documentation skills.
• Ability to work independently and as part of a team.

Requirements

• Currently hold or able to obtain a U.S. security clearance.
• Currently hold PTC certifications for Windchill.
• Currently hold relevant AWS certifications.

Desired Qualifications

• Experience with database management systems (e.g. Oracle and SQL Server) and SQL scripting.
• Experience with and certifications in Agile software development methodologies.
• Experience with Fortify or other SAST security scanning tools.
• Familiarity with CI/CD pipelines and code management leveraging GIT (e.g. repo, branches, merging, conflict resolution, build hardening, ant scripting, and deployment vehicles like BIFF, SCF, etc.).
• In-depth understanding of the aerospace and defense industry.
• Knowledge of DoD software development policies and requirements.

Work Environment

Employees have the flexibility to telework to fulfill their work responsibilities effectively. Additionally, travel may be required to customer and subcontractor sites as well as other office locations.

Clearance Requirements

Some positions will require access to U.S. National Security information. Positions that require this access will be required to receive and maintain a U.S. government personnel security clearance (PCL). In order to qualify for this position, the candidate must be a US Citizen and either currently possess this National Security eligibility or be able to complete the investigation application process with a favorable determination and maintain that eligibility throughout their employment.

EEOC & Know Your Rights

Accelint companies are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or any other status protected by applicable federal, state, and local law. We ensure that all employment decisions, including hiring, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, and business needs.

Pay Scales & Benefits

The listed pay scale reflects the broad, minimum to maximum, pay scale for this position for the location for which it has been posted and is not a guarantee of compensation or salary. Other compensation considerations may include, but are not limited to, job responsibilities, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other applicable factors.

• Paid Time Off
• Paid Company Holidays
• Medical, Dental & Vision Insurance
• Optional HSA and FSA
• Base and Voluntary Life Insurance
• Short Term & Long-Term Disability Insurance
• 401k Matching
• Employee Assistance Program