[Hiring] Online Customer Service Representative @Lisa Russel

Role Description

Are you ready to grow professionally while enjoying the flexibility of working from home? AO is expanding and seeking motivated, growth-focused individuals who are eager to build a meaningful remote career with leadership potential.

This opportunity is ideal for professionals who value flexibility, mentorship, and long-term career development within a supportive, people-first environment. Whether you’re beginning a new career or looking for greater opportunity and advancement, AO provides the training, systems, and mentorship to help you succeed.

In this role, you’ll combine customer service with relationship-building to make a real impact—helping protect working families while building a rewarding, performance-based career.

Qualifications

• Strong communication and relationship-building skills
• Positive attitude and willingness to learn
• Self-motivation and ability to work independently in a remote environment
• Goal-oriented mindset with strong work ethic
• Adaptability and coachability in a growth-focused culture
• Commitment to professionalism and customer service excellence
• Leadership experience is helpful but not required

Requirements

• Communicate with clients through phone and Zoom consultations
• Deliver professional customer support and benefit guidance
• Build strong, long-term client relationships through service and follow-up
• Assist clients with coverage information and enrollment support
• Participate in ongoing leadership training and development programs
• Collaborate with a positive, growth-focused remote team

Benefits

• 100% Work-From-Home Flexibility
• Flexible Scheduling
• Leadership Mentorship & Development
• Hands-On Career Growth
• Weekly Pay + Performance Bonuses
• Comprehensive Benefits
• Incentives & Recognition
• Union-Backed Support