[Hiring] Insurance Representative I - Bilingual @GM Financial

Role Description

The Insurance Sales/Service Representative is responsible for selling and/or servicing General Motors Insurance policies, while ensuring compliance with company policies and procedures, as well as state and federal laws. This role is for people who want to solve problems and provide our customers with the highest levels of customer service and satisfaction that they deserve.

• May be the first contact for customers by providing them with quotes and converting them to long-term General Motors Insurance customers.
• Assisting customers with their post-sales questions and policy changes via various contact methods, including inbound and outbound phone calls, email, chat, and text.
• Proactively partnering with internal business partners, team leaders, and managers to resolve complex customer issues in a timely manner.
• Expected to perform any tasks assigned as business needs require.

If you are looking for a fully remote job that has plenty of growth opportunity, apply today.

Qualifications

• Strong problem-solving skills.
• Desire to provide high levels of customer service.
• Ability to work in a remote environment.

Requirements

• Compliance with company policies and procedures.
• Adherence to state and federal laws.

Benefits

• Fully remote work environment.
• Growth opportunities within the company.

Company Description

At General Motors Insurance, we are building an Insurtech business that will reinvent auto insurance. We are fully owned and backed by auto industry leaders General Motors and GM Financial.

• GM has the largest connected vehicle fleet worldwide.
• Currently, there are 9M+ connected GM vehicles on the road in the US, projected to triple in the next 10 years.
• The OnStar system has access to over 900 data points from vehicles.
• Backed by the bold GM vision of zero crashes, zero emissions, and zero congestion.