[Hiring] Commercial Insurance Team Lead @The Jonus Group

Role Description

Seeking a highly motivated and experienced Client Services Team Lead to join a growing team. This is a newly created position designed to support the Service Manager in overseeing and enhancing the performance of the Client Services team. The ideal candidate will bring a wealth of experience in Commercial Lines and/or Personal Lines, along with proven managerial expertise.

Qualifications

• Minimum of 7+ years in Commercial Lines and/or Personal Lines, with at least 2 years in a managerial role.
• Property & Casualty (P&C) license required.
• Proficiency in EPIC software is highly preferred; familiarity with CSR24 is a plus.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with a proactive approach.
• Ability to adapt to a dynamic and fast-paced environment.
• High level of organization and attention to detail.
• Relevant educational background preferred but not required.

Requirements

• Lead and manage a team of Account Managers (AMs) in both Commercial Lines and Personal Lines.
• Oversee the quoting of new and renewal business for accounts ranging from $1,000 to $500,000.
• Collaborate with the Service Manager to ensure the efficient operation of the department.
• Act as a mentor and resource for team members, providing guidance and support as needed.
• Utilize EPIC and CSR24 software to manage workflows and ensure seamless client service delivery.
• Participate in monthly in-office meetings and occasional travel as required.
• Contribute to the development and implementation of best practices to enhance team performance and client satisfaction.

Benefits

• Competitive benefits package.
• 401(k).
• Paid time off.
• Professional development opportunities.