[Hiring] Investigative Reporter @ConsumerAffairs

ConsumerAffairs is hiring an Investigative Reporter who is driven to make a difference.
If you’re passionate about empowering consumers, exposing harmful practices, and digging into stories that impact everyday people’s health, safety, and financial security — this is the role for you.

Who You Are

You’re a journalist with a proven record of reporting on consumer-focused topics. Maybe you’ve covered finance, technology, health care, housing, or product safety. You ask tough questions, follow the data, and don’t stop until the truth is out. You thrive when given autonomy and are constantly pitching stories that deserve attention. You’re excited about bringing compelling, creative investigations to life — not just in words, but with data, visuals, and multimedia storytelling.

• Generate hard-hitting investigative pieces and short-term accountability stories.
• Pursue leads through open records requests, data analysis, and community sourcing.
• Collaborate with editorial staff, data journalists, SEO experts, and other team members.
• Shape stories with impact in mind — contacting stakeholders, engaging with communities, and working toward real-world change.
• Envision each story as a full package, incorporating multimedia elements like photos, video, audio, and data visualizations.
• Manage your own projects and deadlines in a fully remote environment, while staying connected with a collaborative team.

Requirements

Required:

• 3+ years of professional journalism experience.
• Background covering consumer-related issues (e.g., health, tech, finance, housing, business, product safety).
• A portfolio of impactful reporting that exposes wrongdoing or sheds light on important problems.
• Excellent narrative writing skills and a knack for keeping readers engaged.
• Experience analyzing data in Google Sheets or Excel.
• Familiarity with public records processes (FOIA, etc.) and government datasets.

Bonus Points For:

• Investigative reporting experience with national reach or measurable community impact.
• Data journalism skills in SQL, R, or Python.
• Multimedia storytelling skills — audio, video, photography, or social media.
• A history of stories that influenced policy, led to reform, or created public conversation.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development

Please submit:

• Your resume
• Three standout pieces of work
• A cover letter explaining how you would approach investigative reporting at ConsumerAffairs — show us your creativity, vision, and ambition.

ConsumerAffairs is the service to use for life’s important purchases. We provide resources and thousands of consumer reviews to help you make smarter buying decisions.