Account Manager - Marknology

Marknology is a leading full-service e-commerce marketing agency specialising in the Amazon marketplace. With over 20 years of experience, their team of experts boasts more than 20,000 combined hours of experience on Amazon, making them one of the most knowledgeable and passionate agencies in the modern Amazon branding space. They are a certified Amazon Advertising Partner and full-service brand accelerator, known for their proven selling system that delivers remarkable results for their clients.

As a team of digital strategy enthusiasts, Marknology sets itself apart as a thought leader in the industry, frequently asked to speak at events and conferences. They understand that branding and marketing are more than just a website or social media presence, it's about the emotional connection a customer has with a brand after interacting with it. That's why they take a holistic approach to brand building, driving revenue and creating brand loyalty within the world's largest e-commerce platform.

With a commitment to growth and success, Marknology has helped companies grow by up to 80% in less than a month. They offer a wide range of services, from advertising and SEO/copywriting to account management, content creation, and warehousing. They work with clients to bring their visions to life and make them proud of the company they present to the world.

Marknology values its team culture, boasting a diverse group of employees from various locations and backgrounds, all working together to achieve amazing outcomes. They have a startup feel and prioritise a laid-back atmosphere where employees can enjoy their time at work, while also being serious about their craft. At Marknology, working together as a team is key, and the "family value" is always at the forefront.

With big clients like Nestle and a commitment to continuous growth, Marknology is an exciting place to work for those who are self-starters, passionate, and eager to learn and grow in their careers. Join a team of talented and amazing individuals who love what they do, and wake up every day excited to do it.

Join Marknology as an Account Manager and play a critical role in driving success for its clients!

The Account Manager role is a unique and exciting opportunity for someone who loves building relationships, thrives in a fast-paced environment, and is eager to grow professionally. As the first point of contact with clients, you'll play a crucial role in fostering positive relationships and ensuring the smooth delivery of services. You'll work closely with clients to understand their needs, identify opportunities to improve their accounts and collaborate with the team to make sure all tasks are on track. With a supportive and dynamic team by your side and ongoing training opportunities, this role is the perfect fit for someone looking to develop their skills and advance their career.

More specifically, within this role you will:

• Maintain and nurture relationships with clients: Building strong relationships with clients is a crucial aspect of this role. You will be responsible for ensuring that clients are satisfied with the services they receive and that they feel valued.
• Track tasks and team performance: You will be responsible for ensuring that all tasks are completed on time and that the team is working efficiently. You will keep track of progress, resolve any issues, and make sure everyone is on the same page.
• Identify opportunities for improvement: You will be looking for ways to improve the clients' accounts. This includes identifying areas for growth and making suggestions for new strategies to help the clients achieve their goals.
• Report directly to the COO: You will be reporting directly to the Chief Operating Officer (COO) and will work closely with them to ensure that the client's needs are met and that the company's goals are achieved.
• Interact with the whole team: You will be working with all members of the team and will need to be able to communicate effectively with everyone. You will ensure that everyone is working together towards a common goal.
• Provide value to clients: Your primary goal is to provide value to clients. You will be looking for ways to help the clients achieve their goals and improve their sales/businesses.

Training for this role takes around 6 months and will cover every aspect of the job. You'll get familiar with Amazon and its backend, learn about the company and how they work with clients, and receive training from various members of the team, including the COO.

Requirements

To excel in this role, you need to have:

• Strong customer service skills and e-commerce experience
• Strong analytical and data-driven decision-making skills
• Previous project management experience with a proven track record of successfully managing multiple projects
• Strong leadership skills with the ability to motivate and manage cross-functional teams
• Strong problem-solving skills and the ability to make informed decisions under pressure
• Understanding of budgeting, cost management, and financial analysis
• Extensive knowledge of Excel
• Knowledge of project scheduling and resource allocation
• Familiarity with software development processes and technologies
• Ability to create project schedules, timelines, and roadmaps
• Good communication and interpersonal skills to effectively manage stakeholder expectations and team dynamics
• Adaptability and the ability to handle multiple projects simultaneously
• Attention to detail
• Passion for work and a self-motivated attitude
• A love of learning and the ability to adapt to changes
• Ability to work independently and as part of a team
• Outgoing and personable attitude/personality

Brownie points for eCommerce/Amazon experience/knowledge, knowledge of sales and experience with ClickUp.

As an Account Manager, you will, additionally, be responsible for fixing issues on Amazon and problem-solving how to grow businesses, learning how to read software data, creating reports, writing copy, explaining concepts like target audiences and profitability, managing a team of Amazon associates, taking calls with clients, reviewing monthly goals, strategising account roadmaps, conducting product and competitor research, learning Amazon advertising, and more. The ideal candidate should have excellent communication and organizational skills, as well as a deep understanding of Amazon's platform and the e-commerce industry. If you are a self-starter who is passionate about helping businesses succeed on Amazon, we encourage you to apply for this exciting opportunity.

Benefits

What’s in it for you?

• $1500 - $2000* per month
• Full-Time & fully remote position
• Work schedule: Monday to Friday with flexible hours, but at least half the day should be worked during the US team's working hours
• Opportunity to grow and learn continuously
• Receive comprehensive training in not only running a successful Amazon business but also in various categories
• Learn from experts in the field about the various facets of Amazon, the fastest growing e-commerce platform in the world
• Gain a first-class education on everything that Amazon has to offer, providing you with a valuable skill set for your career
• Work with big brands and be a part of a rapidly growing company with no limits on your professional growth
• Have the opportunity to progress to an account manager role with a team of VAs reporting to you
• Begin by managing small clients and gain experience to move up to bigger clients over time

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully, apply promptly, and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

Please expect the hiring process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

Please note that this is a full-time position as part of the team, requiring 100% commitment, this is not a side job/freelance/part-time and therefore you should be intending this to be your primary and only full-time job/commitment.

If you are found to be attempting to work multiple full-time roles without the knowledge of your employer your employment is likely to be terminated and you will be banned from applying to other jobs from our site.

Applications are only accepted through JobRack. Marknology has specifically requested that you do not contact them directly. If you have any questions please contact us using [email protected]

– Only candidates from Eastern Europe are eligible to apply –

To make sure you receive updates on your application please add [email protected] to your email address book.

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