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Customer Product Owner - "Productologist" - What would you Build?
Salary -
Remote Location
🇺🇸 USA Only
Job Type Full-time
Posted 1mth ago
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[Hiring] Customer Product Owner - "Productologist" - What would you Build?

Aug 19, 2023 - - What would you Build? is hiring a remote Customer Product Owner - "Productologist". 📍Location: USA.

About us
Innovation is fuelled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree, it was simply too expensive, too complex, too risky and ultimately too inefficient. That’s why only 16% of projects were ever done on budget and 78% failed.

We're changing that. We’re flipping software development on its head and kicking out the notion that you need to be an expert or do boot camps to learn how to make your app.’s platform lets you order the perfect software app for whatever problem you’re trying to solve. Our AI powered assembly line brings together Lego-like reusable features and experts from around the world to bring world-class ideas to life – ANYONE’s world-class ideas.

Building software needs to be like ordering pizza – pick what you want, get recommendations for the features you need and simply wait till it's cooked and ready for you.

Our human-assisted AI platform helps anyone build, run & scale tailor-made software. Everyone from the bakery in Riyadh and nursery in London, to large fortune 100 companies like the BBC or Pepsi.

Life at Builder
It’s a place where everything moves at lightning pace and most definitely not for the faint hearted. We celebrate diversity, push everyone to do more with less and yet provide a culture that allows everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we’re always looking for team players, with a point of view, a sense of humility and a let’s-get-stuff-done attitude.

Our scale up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together to savvy commercial teams working with finance folks to invent new business models. #WhatWouldYouBuild

About the Role
Productologists at play a key role turning our customer’s dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating, guiding and advising on the use of our reusable code Blocks to develop the customer’s app whilst providing excellent customer service across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the customer asked for.

It all begins with our Spec Call. As a Productologist you’re responsible for leading the Spec Call with our customer, ensuring you’ve translated the customer’s vision into a detailed proposal which we call a Buildcard. You’ll then scope, plan, implement, and track specific short-term deliverables up to the design phase, including capturing user flows, working with designers and laying out highly detailed product requirements, managing the product roadmap and collaborating with the execution team to ensure the customer’s product is delivered to a world class standard.

You will be responsible for

  • Understanding the customer’s goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology.
  • Being an expert and evangelist for the platform, and in how to deploy our capabilities to maximise customer success.
  • Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.
  • Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
  • Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required.
  • Helping to drive and contribute towards continuous improvement across the Delivery Organisation.


  • Familiarity with the software development lifecycle.
  • A background in product ownership or project management in software development
  • Experience managing multiple projects at scale in cross functional teams
  • Expert in capturing and communicating high quality requirements to customers and technical teams
  • Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs
  • Excellent communication skills to engage with our customers in a professional and respectful manner as the representative of
  • Commercially aware and able to support sales in closing customers
  • Analytical and problem solving skills

Nice to haves

  • Experience building and launching a mobile app.
  • Working knowledge of Scrum, Agile and Waterfall Methodologies.

Why Should You Join
The Productologist role gives you the opportunity to help solve a wide variety of business challenges with customers who are building products, at scale, for mobile and web using our bespoke platform. You’ll be working at the forefront of cutting-edge AI technology that is disrupting a combined $800 billion (and growing) industry for software build and operate services across the B2C and B2B markets. Come join the revolution we aim to bring to our customers and make technology accessible and easy for anyone to use.


  • Attractive performance related quarterly bonus
  • Stock options in a $100 million funded Series C scale-up company
  • Remote working, with occasional team days in one of our offices
  • 24 days annual leave + bank holidays
  • 2 x Builder family days each year
  • 401k
  • Private medical with Blue Shield
  • A "work from home" equipment allowance
About The Company

In everything we do, we believe in pushing the boundary of conventional thinking, to look at every problem differently and to move beyond tried and tested routes.

We enable our customers to build without limitations and we encourage our people to do the same with our products, our culture, and their own limitless career paths.

Our Mission

We make products that are simple to use, efficient, and transcend the need for traditional know-how empowering anyone to turn their ideas into a bespoke technology product. From launch to enterprise-level scale, we maximize every aspect of your project through the process. We take the idea in your head and turn it into the app in your hand. Our clients include the BBC, Virgin United, and many more.

Our People

Our team started in 2012 out of New Delhi and has been growing, evolving, and disrupting ever since. We are now headquartered in Los Angeles in the Playa Vista neighborhood where Silicon Valley meets Southern California. What makes us different? It's our HEARTT. It's our heart, entrepreneurship, accountability, respect, trust, and transparency that empowers our people to push boundaries and change the future together.

Our Founder

Our Founder and Chief Wizard is Sachin Dev Duggal. Sachin has been an entrepreneur since age 15. He took his last company Nivio, an early cloud startup, to $100M in value before exiting. His accomplishments have been widely recognized: MIT Under 35 Indian Innovator of the Year, Ernst & Young Entrepreneur of the Year Finalist and the BBC Young Asian Achiever of the Year. Sachin also made history as one of the youngest attendees at the World Economic Forum in Davos. He holds a degrees from Imperial College London and the Entrepreneurial Master’s Program from MIT.

Our Products

Our platform empowers anyone to create, operate and scale the lifecycle of digital projects. We do this by providing a suite of three products:

Builder. Use Builder to build your next software project using an assembly-line platform implemented with the assistance of AI. Alongside a smart process, our Capacity Partner network of 32,000+ developers and creatives ensure your product launches under budget and within deadline. In fact, 90% of our projects are launched before deadline and under budget.

BuilderCare. Let us take care of your projects’ necessary updates. BuilderCare guarantees your bespoke software stays up-to-date. This ensures products run smoothly post-launch, and continue after third-party libraries such as Facebook APIs are updated.

CloudOps. Make the most of your cloud experience. CloudOps leverages AI and machine learning to effortlessly maintain the scale of your cloud infrastructure. Smart management reduces DevOps time operating and continuously improving your cloud infrastructure. Need a talented DevOps professional? We can provide DevOps assistance and billing starting by the minute. The result: a single, discounted bill alongside the world’s best talent.

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🇺🇸 Be aware of the location restriction for this remote position: USA Only
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Back to Remote jobs  >   Product
Customer Product Owner - "Productologist" - What would you Build?
Salary -
Remote Location
🇺🇸 USA Only
Job Type Full-time
Posted 1mth ago
🙈  Does this job need an edit?
Apply for this position
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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