[Hiring] Senior Manager, People Ops @Assemblyhq

The Position 

We believe that people and culture separate unstoppable companies from great ones. In this new role, you’ll have a seat at the table as part of the leadership team, and a part of all strategic business initiatives. You’ll be the champion of the People Ops function securing our long-term growth by developing and executing human resources plans in support of the overall business plan and strategic direction of the organization.

This management position is intended for an entrepreneurial People Ops veteran that is excited about leading and executing something new within a rapidly expanding environment. Specifically, this involves managing the People Ops team as well as the talent acquisition, on-boarding, performance management, training and development, leadership programs, and help us improve our People Ops processes and services.

The ideal candidate is an exceptional people builder by nature, has a strong business acumen and a diverse background managing all aspects of people and culture that drive the success and growth of a fast-paced B2B tech/software company.

Responsibilities

• Lead the overall People Ops function by developing plans for talent acquisition, onboarding, retention, culture & engagement, training and development, leadership development, people analytics, and compensation and benefits.
• Set up and manage People Ops annual plans and quarterly OKRs in alignment with overall corporate objectives, OKRs, and business themes.
• Execute on our talent acquisition framework and work closely with the leadership team to identify their needs, coach them on our systems, and collaborate with them throughout the recruitment process to ensure a stellar candidate experience throughout all the phases of sourcing, interviewing, selection, hiring and onboarding.
• Help build our employer brand via social media and virtual events within the tech community and education institutions in Canada to attract and hire top quality talent.
• Manage talent development, including performance management, training and development, and leadership development.
• Function as a business advisor to the executive/senior management team of each business unit regarding their key people initiatives along with people and management issues.
• Oversee People Ops and work with the People Ops team to improve People Ops services and processes.
• Report on key People Ops metrics and KPIs like employee satisfaction, engagement, retention, turnover cost, time to fill, etc.
• Plan and oversee culture activities including virtual events, monthly campfires, team engagement activities, hackathons, and health and wellness initiatives, etc.
• Act as primary liaison to internal committees and leadership team and participate in the leadership team meetings as the voice of the people and culture team.
• Manage day to day people ops, employee services, as well as providing guidance and leadership to the People Ops team on day-to-day operations, administrative tasks, and project work.

Qualifications & Skills

• 8+ years of experience in operating people ops or human resources, talent acquisition and development, ideally in a fast-growth technology business (Experience with scaling a company is an asset).
• Proven people management and leadership skills: you know how to build, mentor and grow a team of world-class strategists, designers, engineers & entrepreneurs across multiple functional areas.
• Strong business and People Ops acumen, including strong problem-solving skills, critical thinking, analysis and ability to influence and partner with different levels of the firm to achieve results.
• Technology savvy and knowledge of latest talent management best practices and current trends in People Ops.
• Self-starter; well organized, detail-oriented, strong written and oral communication, and capable of prioritizing numerous tasks in order to meet tight deadlines.
• Excellent planning, organization, negotiation, presentation, and follow-through skills.
• Entrepreneurial spirit, creative outlook and resourceful nature.
• In-dept knowledge of labor law and human resources best practices in Canada.
• Bachelor’s degree in human resources or related field, CHRL designation is an asset.

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.