[Hiring] Senior Site Reliability Engineer @SoFi

Senior Site Reliability Engineer

At SoFi, we’re passionate about building resilient infrastructure that maximizes employee productivity.
Our Site Reliability Engineers (SREs) play a critical role in empowering our internal systems and services through observability and automation — enabling high availability, outstanding performance, and seamless user experiences.

As we expand our observability and automation efforts, we’re seeking an experienced SRE to help evolve our SRE team toward best-in-class standards. This person will focus on automating toil-heavy workloads, optimizing network administration across multiple offices, and collaborating closely with cross-functional DevOps and operations teams.

Objectives of this role

• Observe and monitor the corporate production environment to conceptualize and assess holistic system health.
• Automate infrastructure around corporate services and applications to reduce manual effort for engineers and end users.
• Develop and manage SRE tools using our CI/CD infrastructure.
• Define and enforce standards that maintain high availability and deep observability across DevOps and operations teams.
  Implement measurement-driven SLA, SLO, and SLI strategies to proactively address areas of improvement and drive innovation.
• Provide escalation support for multi-site office networking footprints and cloud-based distributed applications.
• Advance corporate office networking toward a zero-touch provisioning model.
• Play a key role in building, mentoring, and evolving the SRE team toward industry best practices.

Responsibilities of this role

• Gather and analyze metrics from operating systems, network devices, cloud components, and applications for performance tuning and troubleshooting.
• Partner with DevOps teams to enhance services through rigorous testing and improved release procedures.
• Contribute to DevOps service design, platform management, and capacity planning.
• Identify systems that would benefit from automation, and deliver projects to systematically remove toil.
• Balance feature development speed with system reliability, aligned with well-defined service-level objectives (SLOs).
• Ensure standardization and consistency of the network hardware footprint across all SoFi office locations.
• Streamline audit compliance activities by automating auditor access to required data and proofs.
• Lead initiatives to continuously evolve the SRE function and mentor team members.

Required skills and qualifications

• Bachelor’s degree (or equivalent experience) in Computer Science or a related discipline.
• 5+ years of proven experience in SRE roles.
• 3+ years of senior-level experience in on-premises and cloud-based network engineering (routing/switching).
• Strong programming skills in one or more high-level languages: Python and Java are preferred, but open to C/C++, Ruby, or JavaScript.
• Practical experience managing infrastructure as code in cloud-based environments is essential. Familiarity with the following technologies in our stack is highly preferred:

• • Terraform
  • GitLab CI/CD
  • AWS Cloud Networking / CloudWatch
  • Datadog
  • Panorama / Palo Alto Networks
  • Cisco Systems
• Proactive mindset toward identifying service issues, bottlenecks, and delivering performance improvements.

Favorable skills and qualifications

• Strong interpersonal skills and a mentoring mindset.
• Fluency in English; competency in Spanish is a plus.
• Experience with:

• • Agile sprint and project management methodologies
  • Jira and Confluence administration
  • Linux, Windows, and macOS system administration
• Ability to occasionally commute to one of our office locations listed above.