Lead Site Reliability Engineer

The Role 🎩

As a Lead Site Reliability Engineer, you’ll have an opportunity to lead the SRE team that supports the Landbot platform. You will embrace the SRE model, and work with other engineering leaders to:

• Help our engineering organization transition towards a you-build-it-you-run-it model
• Serve your stakeholder’s needs, building alignment across teams and prioritizing for outcomes, not output
• Provide advice on architecture design, platform capacity planning and cost optimization
• Ensure the reliability, stability, performance and security of Landbot’s infrastructure
• Ensure efficient use of our resources, managing costs while balancing speed and OpEx
• Maintain, optimize and develop tools to enable our engineering team and a DevOps culture

What We Are Looking For🚨

Technical credibility

• Experience as a cloud services administrator in GCP (preferably) or other cloud service providers.
• Expertise in UNIX, including virtualization, File system, sockets, processes, threads & concurrency, resource management and service management.
• Strong Networking knowledge: DNS, Load Balancers, Firewalling, Reverse/Direct Proxy, Caching Servers, CDNs, gRPC
• Security: Certs Management, HTTPs Ciphers, HTTP Security Headers, Dmarc / SPF, KMS (Vault), OAuth
• Scripting and programming knowledge in Bash, Go and/or Python
• Experience deploying containerized applications in K8S (Docker, Helm)
• Monitorization & observability: Prometheus/Grafana, Google Cloud Monitoring
• Experience with incidence management tools
• Experience implementing Infrastructure as Code (Terraform, Ansible)
• Experience with infrastructure automation following GitOps practices

Collaboration

• You have excellent communication skills and are able to rally the team around the best proposal
• You are a good listener and are willing to give and receive feedback honestly and empathically
• You have a track record of mentoring other colleagues, promoting technical excellence

Leadership

• You understand and serve your stakeholder’s needs, building alignment across teams
• You prioritize for outcomes, not output
• You are able to define smart goals and measure their progress
• You understand that everything is a tradeoff, and that unfortunately there’s no universal solutions
  
  Benefits 😍
  
  • Hybrid culture: you can choose between a full remote or a beautiful office in Barcelona (or both!). We ask you o be based within GMT-5 and GMT+3 time zones so we have enough overlap to collaborate.
  • We are remote-friendly! 🌍 No matter your location what's important is your contribution.
  • Great company culture, we have a young, upbeat, and international work environment.
  • Flexible schedule.
  • Open vacation policy and flexible holidays so you can take time off when you need it.
  • Top-notch work equipment, but we’re happy to get you whatever equipment to get your job done.
  • Training budget 📚 📖
  • Ticket transport 🚋
  • Fridays- summer are short days.
  • 🏖 25 days of paid vacation (23 regular days + December 24th & 31st ) 🏖
  • English & Spanish lessons 🇬🇧 🇪🇸
  • Flex compensation with Cobee 💸💸 for employees residing in Spain.
  • Team building activities 🎳🍻🍕
  • Referral Bonus if you bring other talented people like you.