Salary
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Remote
Location
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Job Type
Full-time
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Posted
1wk ago
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Feb 02, 2025 - Boldr is hiring a remote Support Engineer. 📍Location: Philippines.
A LITTLE BIT ABOUT Boldr
LET’S START WITH OUR VALUES
We are looking for a Support Engineer to help provide unparalleled support and guidance to
customers. You will quickly and effectively resolve complex customer inquiries that arise with our
solutions, investigating and troubleshooting using your knowledge of SQL and the product. You
will have a passion for data, and understanding the product, thus enabling you to swiftly and
easily articulate solutions to our customers, and cross-functional teams clearly and concisely,
adapting our tone to ensure we provide the most human technical support possible. You will also
clearly be able to identify, own, and escalate bugs that hinder the customer from performing
mission-critical work.
You'll also help to build and improve processes as a team, helping to develop internal
dashboards, define the process for in-depth investigations, and repeatable sleuthing protocol to
help scale customer support function as Boldr continues to grow its customer base. You have
support experience and a love of problem-solving.
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.
Requirements
WHAT WE’LL LIKE ABOUT YOU
YOU ARE...
YOU HAVE…
Benefits
Boldr is a global impact-driven organization that places immense value on our team members, the communities we operate in, and our esteemed clients. At the heart of our philosophy is the belief in fostering growth and fulfillment for our team members, aligning their interests and goals with meaningful career development opportunities.
At Boldr, we take great pride in the diverse backgrounds, commitments, and passions that our team members bring to the table. This rich tapestry of perspectives and experiences contributes to our vibrant and inclusive company culture, which we wholeheartedly celebrate across our global teams.
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Be aware of the location restriction for this remote position: Philippines |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
-
|
Remote
Location
|
Job Type
Full-time
|
Posted
1wk ago
|
|
Be aware of the location restriction for this remote position: Philippines |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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