Sr. Client Executive

Softheon builds software and automation solutions for health insurers and government health agencies. Help shape the future of health tech while working from home with incredible benefits that reflect our commitment to expanding access to quality insurance. Work for a fast-growing, established, and profitable company where you can power what’s next in healthcare.

Position Summary

The Senior Client Executive serves as a customer liaison in the industry for Softheon’s biggest clients. The Senior Client Executive is responsible for responding to client inquiries and articulating the status of their client’s current operations and as well as engaging in opportunities to up sell and start new business initiatives based on the technical development at the company.

Senior Client Executives should have a passion for understanding software solutions and how they can impact the company’s client’s current and future operations. In this client-facing position, the Senior Client Executive plays a key role in helping the continue to continue to expand external communication about the technical visions and market solutions the company is developing.

Key Responsibilities (include but not limited to):

• Establish and cultivate relationships with the company’s largest clients.
• Serve as a point of contact for various clients.
• Respond to client inquiries and find solutions to client issues

• Develop sales proposals and collaborate with various internal departments to help improve the quality of products.

• Assess and communicate client requests and issues to Product and Engineering departments.

• Introduce new products and execute product training and training seminars.

• Collaborate with internal departments and teams to identify and prioritize solutions and timelines for client issues and product enhancements.

• Travel may be required to clients as requested.

Requirements

Qualifications

• Bachelor's Degree in Business Administration or another field of study related to the industry.
• Three to Five years of complex account management.
  • Accounts and Revenue in Excess of $100K/year or more.
• Prefer Azure DevOps Experience
• Healthcare or Tech Experience is Preferred
• Proficient in the use of computer and software spreadsheet programs, inclusive of MS Excel.
• Exceptional verbal and written communication and interpersonal skills.
• Strategic and detail-oriented leader with an ability to manage time, projects, and sales efficiency in a fast-paced environment while managing simultaneous projects and clients.
• Ability to form strong relationships easily.

Benefits

When you join Softheon, you will:

• Have an opportunity to add value to a diverse team of innovative professionals
• Rise to new challenges everyday
• Receive competitive salary and career growth opportunities

ABOUT US:

As a leading software development company, Softheon offers the decision to work remotely or in-office. Softheon earned multiple placements on the Inc. 5000 in recent years due to its rapid growth. Softheon’s rich benefits offerings include unlimited PTO, 401(k) matching, and 80% of health care premiums paid.

Founded in 2000, Softheon’s Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions solve complex challenges for health plans and government health agencies. Currently, Softheon’s solutions serve 8 State agencies and over 80 health plans.

Issuers and consumers utilizing Medicaid, Medicare, and the ACA Marketplace benefit from Softheon’s innovative technology that reduces administrative overhead and enhances user-experiences.

To find out more about Softheon please visit www.softheon.com.

To all recruitment agencies: Softheon does not accept agency resumes. Please do not forward resumes to Softheon employees or any other company location. Softheon is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.