Salary
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Remote
Location
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Job Type
Full-time
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Posted
6d ago
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Feb 03, 2025 - Grafana Labs is hiring a remote Observability Architect. đ¸ Salary: $2,500,000 - $2,850,000. đLocation: Mexico.
Are you passionate about orchestrating an industry-leading customer experience? Grafana is evolving to create an elite team that will redefine post sales technical partnership in the industry: the Observability Architect. In this role, youâll pioneer this new function. Itâs an exciting opportunity to help drive a transformation of our Customer Experience organization.Â
Position Overview:Â
Observability Architects will plot the path to observability maturity and walk it with the customer. They will work hand in glove with our Engagement Managers, who manage service engagements and serve as a customer lifecycle Centre of Excellence. As an Observability Architect, you will be at the vanguard of evolving our practice to meet the unique demands of our customers.Â
You will own the long term adoption, expansion and overall experience of your portfolio of Grafana's customers . The OA is responsible for managing technical relationships, providing strategic consulting, and ensuring the successful achievement of value and ROI of our products. This role requires a deep understanding of our technology, the ecosystem around it, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. In short, you will drive Grafana Labsâs worldwide growth by becoming a strategic partner of existing customers to ensure they are happy, successful and realizing genuine value.Â
The OA will also be our customersâ primary technical contact as well as their voice to the Product Management and Engineering teams.Â
Youâll be elite, drive customer results and be the envy of the observability space.
Key Responsibilities:
Qualifications:
What would make you a good fit for this role?
In Mexico, the OTE compensation range for this role is $2,500,000 - $2,850,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
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Be aware of the location restriction for this remote position: Mexico |
âź | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ď¸
Salary
|
Remote
Location
|
Job Type
Full-time
|
Posted
6d ago
|
|
Be aware of the location restriction for this remote position: Mexico |
âź | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ď¸
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